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Contributor I
Sep 16, 2026 10:31 AM UTC
Question

Update required every time when Opening Sonos Android app

Hi All

 

Why do I get update your system, witch again will send me to the beta app install.

 

I am not part of the beta program 

 

5 replies

Stanley_4
Grand Maestro
Sep 16, 2026 1:27 PM UTC

Try removing and reinstalling the app, if that doesn't work a call to support to see if they put you in the beta program in error might be best.

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melvimbe
Sep 16, 2026 4:38 PM UTC

I could be wrong, but I don’t think the beta program requires users to log into the app on every use.

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Danny
KvstocAuthor
Contributor I
Sep 18, 2026 4:54 AM UTC

Up date, i have reset the app cache, uninstalled it. Restart the Andriod phone. install the sonons app again, but no luck. Still the same, it keep asking about dl. the beta .apk file. 

 Tried to call support, but no luck. 

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Airgetlam
Sep 18, 2026 4:58 AM UTC

Can you be more explicit about ‘no luck’? Did Sonos Support not answer the phone? If they did, what did they say, specifically? 

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Bruce
Stanley_4
Grand Maestro
Sep 18, 2026 5:44 AM UTC

Is this the app you are loading from the Google Play Store?

 

 

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