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SONOS S1 app on my windows laptop malfunction

  • November 13, 2025
  • 2 replies
  • 70 views

I have a PLAY:5 (Gen. 1).

I use SONOS S1 app on mobile and pc.

No problems on mobile, but problems on pc (Windows 11).

I cann’t opdate the app and half of the functions is inactive.

Anybody with the same issues?

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2 replies

Pools-3015
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  • Prodigy I
  • November 13, 2025

Have you tried uninstalling the app from your PC and reinstalling it from here?:

https://support.sonos.com/en-us/downloads
 

The app runs fine on my Windows 11 machine 


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  • Senior Virtuoso
  • November 13, 2025

I have a PLAY:5 (Gen. 1).

I use SONOS S1 app on mobile and pc.

No problems on mobile, but problems on pc (Windows 11).

I cann’t opdate the app and half of the functions is inactive.

Anybody with the same issues?

Is this a sudden loss of functionality? The pc apps were dropped from ongoing development several years back, leaving many features only available on mobile devices.