Skip to main content
Contributor I
May 14, 2019 10:16 PM UTC
Answered

Cannot group Sonos system with Google Home devices

Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Ryan S
Ryan SAnswer
Retired Sonos Staff
May 14, 2019 10:50 PM UTC
Hi Roman, sorry to hear it took you so long to find your answers. You're correct, the current integration brings Google Assistant to Sonos devices with built in microphones, and it allows you to control what's playing using Google Home devices. However, Sonos devices and Google devices are unable to be grouped together to play the same thing in sync. Also, there isn't currently the ability to set a Sonos device as a preferred speaker within the Google Home app.

This is just the beginning of our integration with Google Assistant and we're looking forward to making improvements as we go, but I don't have any specifics I can share on what's next, or if either of those things are on the list. We'll be sure to tell everyone when changes are made, so you can always watch out for announcements on our board here, or elsewhere.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

218 replies

106rallye
Jan 10, 2022 10:26 AM UTC

@Simbadagr8 Please show where Sonos advertised the ability of Sonos speakers to be part of a Google speaker group?

Translate
ratty
Jan 10, 2022 11:12 AM UTC

@Simbadagr8 Please show where Sonos advertised the ability of Sonos speakers to be part of a Google speaker group?

They never did, and never would.

Sync play with cheap third party speakers would be technically challenging to say the least, not to mention commercially senseless.

Translate
Lyricist I
Jan 10, 2022 11:17 AM UTC

@Simbadagr8 Please show where Sonos advertised the ability of Sonos speakers to be part of a Google speaker group?

I'm well aware now that they technically avoided specifically saying it integrates with Speaker Groups, but their advertising espoused that it does everything your Google smart stuff does. It does not and they made no effort to make that clear, despite it being the reason many would not have purchased it including myself. 

"All the smarts of Google" Except integrating with Google Speaker Groups.

 

Translate
ratty
Jan 10, 2022 11:22 AM UTC

That’ll be the page which details the Google Assistant features in Sonos. 

Translate
Lyricist I
Jan 10, 2022 11:41 AM UTC

That’ll be the page which details the Google Assistant features in Sonos. 

I'm aware. I'm simply showing examples as to why customers may have arrived at the wrong impression about this, when Sonos marketing team seemingly banged on at length about how it does everything your current Google stuff does and left out mentioning that the multi speaker thing Sonos is famous for does not integrate with Google Speakers.

I'm not saying I'm technically right. I should have been more thorough in my research before buying it. I considered asking the question by email of Sonos before buying, but with a sale on, I impulse click & collect bought it thinking there's no way it won't do that. I even asked the sales guy & he just pointed to the works with Google logo and said it should right? 

I run Alexa on it now just to hear it's different voice & have a Google Home Speaker in the same room to do the group music stuff. I'll survive and I'll never buy Sonos again unless they get this feature right. If Google supposedly stole their intellectual property they should be able to integrate with it easily 😂

Translate
ratty
Jan 10, 2022 11:45 AM UTC

Even if Google did a technology licensing deal and, somehow, it was technically feasible to sync with cheap third party speakers I’m sure you can see that it would be commercially crazy to do so. Overnight a large slice of Sonos’ business would haemorrhage away.

Translate
melvimbe
Jan 10, 2022 1:22 PM UTC

That’ll be the page which details the Google Assistant features in Sonos. 

I'm aware. I'm simply showing examples as to why customers may have arrived at the wrong impression about this, when Sonos marketing team seemingly banged on at length about how it does everything your current Google stuff does and left out mentioning that the multi speaker thing Sonos is famous for does not integrate with Google Speakers.

 

 

I agree that it’s a reasonable assumption, but I also don’t think it’s Sonos, or any other company’s, job to do negative marketing so that customers don’t draw the wrong conclusions about their product features.  Perhaps it’s a good role for 3rd party reviewers to play, or just a gap in the market that we’ll have to deal with.

 

I'm not saying I'm technically right. I should have been more thorough in my research before buying it. I considered asking the question by email of Sonos before buying, but with a sale on, I impulse click & collect bought it thinking there's no way it won't do that. I even asked the sales guy & he just pointed to the works with Google logo and said it should right? 

 

 

I don’t think it’s a matter of right and wrong, or should have done more research.  Sure, there doesn’t have to be a target for frustration.  And I would not trust salesmen in a tech store to know much about the products.  Too many products with different variations and likely too low on the pay grade.

 

I run Alexa on it now just to hear it's different voice & have a Google Home Speaker in the same room to do the group music stuff. I'll survive and I'll never buy Sonos again unless they get this feature right. If Google supposedly stole their intellectual property they should be able to integrate with it easily 😂

 

The feature isn’t wrong.  I doubt there was ever any intention in the Google integration to downgrade Sonos multiroom capabilities, throw out their own system in favor of Google’s (or Amazon’s) and any ability to add features that differentiate themselves from the market. 

And there is no more ‘if’ regarding the theft of intellectual property, at least according to the trade commission ruling.   But Google didn’t steal everything, only certain features.  For example, the method for adjusting volume on multiple speakers at the same time.  Google didn’t steal the method for playing TV audio, aux input sources, or adding speakers to an exsting stream, as far as I know.

 

Translate
Danny
Trending Lyricist I
Jan 15, 2022 10:55 PM UTC

Here is another problem.

I have fully equiped smarthome and couple of nest hubs. Nest hubs control lights, heating, AC, Roomba etc. It's very convinient out of the box solution. My family members really like it and use it every day. Way better than using your mobile phone.

I started with Sonos, have couple of them. For me, Sonos sound is perfect, way better than nest audio speakers.

But for multiroom Sonos lost the battle. Convinince of manipulating groups of speakers with nest hub is way better than, grabing your phone , opening Sonos app, and doing everything needed.

So what happend is that I got couple of nest minis and couple nest audio speakers for multiroom audio and installed Sonos speakers in rooms that I would like to have better listening experience, but I also have google speakers in that rooms.

All in all, I use Sonos now as dumb speakers and google nest for multiroom audio, home control, and everything else it offers.

I am sad because of that. Still thrilled when I hear sound from Sonos speakers but the reallity is google offers way more in one solution. And smarthomes are the future.

So for me it would be dream come true if I could control speaker groups with nest hub that could include both Sonos and google speakers. 

But in truth, google will launch good expensive speaker and that would be the end of Sonos in my home :-(

Translate
Lyricist I
Feb 10, 2022 7:57 PM UTC

It is too bad that after 2 years since this topic, still I can't sync my Sonos speaker with my Google home speaker. Disappointed. Do you have any update? Google or Alexa are able to group with Sonos?

Translate
Airgetlam
Feb 10, 2022 8:24 PM UTC

This would likely be one of two things, or a combination of both. First, the method by which data is transmitted to each device is different, and second, Google doesn’t want to allow Sonos into their ‘walled’ garden, so that Google gets the hardware sales, not Sonos.

Given the legal issues between the two companies, I wouldn’t expect this to change any time soon. 

Translate
Bruce