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Contributor I
May 14, 2019 10:16 PM UTC
Answered

Cannot group Sonos system with Google Home devices

Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.
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Ryan S
Ryan SAnswer
Retired Sonos Staff
May 14, 2019 10:50 PM UTC
Hi Roman, sorry to hear it took you so long to find your answers. You're correct, the current integration brings Google Assistant to Sonos devices with built in microphones, and it allows you to control what's playing using Google Home devices. However, Sonos devices and Google devices are unable to be grouped together to play the same thing in sync. Also, there isn't currently the ability to set a Sonos device as a preferred speaker within the Google Home app.

This is just the beginning of our integration with Google Assistant and we're looking forward to making improvements as we go, but I don't have any specifics I can share on what's next, or if either of those things are on the list. We'll be sure to tell everyone when changes are made, so you can always watch out for announcements on our board here, or elsewhere.
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218 replies

Lyricist I
Sep 7, 2021 12:35 PM UTC

Recently bought a Sonos Roam to dip my toe in the Sonos eco system. I have numerous Google speakers, chrome casts and a Lenovo clock that I can integrate into groups. 

 

I stupidly assumed that I would be able to integrate my speakers with the Roam. Was actually considering over the next few years swapping out some of my Google speakers and "upgrading" to Sonos.

 

All though I love. My roam I won't be doing this due to the lack of groups with different speakers. I don't know if it's a technical issue or some sort of dispute between Google and Sonos. I do know that it's hurting sales for Sonos as I can't justify replacing my whole system in one go.

 

I hope that there will be some sort of resolution but won't hold my breath.

 

 

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Lyricist I
Oct 1, 2021 6:19 PM UTC

lol this is still an issue? What a joke

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Lyricist I
Oct 20, 2021 2:49 AM UTC

I came here after finding the Sonos Move and being excited about using it on my deck, paired with my indoor Google Nest speakers for whole home + deck audio.

 

After finding out I can't join a Sonos speaker to my Google speaker group, I'm no longer interested in the product. Sorry Sonos, get with the times!

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Lyricist II
Nov 14, 2021 6:49 PM UTC

I'm a new Beam Gen 2 owner. I'm very satisfied with the sound but am frustrated (like many others here) that I cannot add my Sonos to my Google home speaker group. Even more disappointed that Sonos will not officially give us a definitive roadmap if this is coming. Had I known this I would never have purchased.

 

Also annoying is that while I can see my Sonos in my Google Home, I can't choose my Sonos to target it in YouTube Music. Annoying. I don't want to use the Sonos Music software.

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Lyricist I
Nov 24, 2021 11:12 AM UTC

Sonos Move and next Arc owner here.

 

Thinking of returning if this isn’t going to change. At home we have 5 Google Assistant speakers (one of them it’s a Smart Display from Lenovo) and we want to group all devices with the SONOS Move and Arc.

 

Not so happy with them, they aren’t cheap and I bought them because they announced Google Assistant’s compatibility.

 

Any news SONOS, can you tell us something? Any feedback? We’ll be glad to hear from you and know we’re heard.

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jgatie
Nov 24, 2021 6:57 PM UTC

Sonos Move and next Arc owner here.

 

Thinking of returning if this isn’t going to change. At home we have 5 Google Assistant speakers (one of them it’s a Smart Display from Lenovo) and we want to group all devices with the SONOS Move and Arc.

 

Not so happy with them, they aren’t cheap and I bought them because they announced Google Assistant’s compatibility.

 

Any news SONOS, can you tell us something? Any feedback? We’ll be glad to hear from you and know we’re heard.

 

Sonos isn’t going to tell you this, but if it hasn’t happened by now, it’s not going to happen. 

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Lyricist II
Nov 26, 2021 5:51 PM UTC

If this is never going to happen and/or someone from Sonos won’t even comment, I seriously regret this purchase.  Not sure if I can still return it.  Sonos should know better, the sound of silence is far worse than actually communicating with the customer and being honest.

There are so many issues with the google integration.  

  1. I don’t want to use the Sonos app to play music, I want to use Youtube Music.  The problem is, YM can see all speakers except Sonos.
  2. Voice commands with the Google Assistant don’t work well with Sonos at all.  Very inconsistent and I’m sure that’s related to the fact that the Sonos is not really a speaker in the Google ecosystem.
  3. I can’t choose the Sonos speaker as a speaker or include it in a speaker group.

I can deal with these things, others in my household can’t.  They just want things to work.  They don’t want to deal with these limitations and workarounds.  It’s crap and just causes frustration.

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Nov 26, 2021 7:40 PM UTC

Sonos is a great multiroom audio system. The original and best. It allows voice control using Google or Alexa. It is simply not designed to work with other systems and really isn't suitable for someone who is already significantly invested in another system. 

One either buys into Sonos completely as one's whole home audio system, or go with something else.

IMO this situation is not going to change for the foreseeable future. I think you would do best to act on that assumption.

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Lyricist II
Nov 26, 2021 8:15 PM UTC

Thanks John.  The fact that they have Google Assistant built-in and their marketing materials always suggest full integration, one would assume it would work with other Google Assistant speakers like Google’s own.  

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Nov 26, 2021 9:28 PM UTC

Thanks John.  The fact that they have Google Assistant built-in and their marketing materials always suggest full integration, one would assume it would work with other Google Assistant speakers like Google’s own.  

If you can point me to where it has been claimed that Sonos has 'full integration' with Google Assistant then I will concede that it was an understandable misinterpretation. I can only find references to controlling Sonos using GA. But I haven't looked very hard.

Edit. I'd also be interested in knowing where it is said that Sonos has GA "built in".

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