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Roman_3
Contributor I
May 14, 2019 10:16 PM UTC
Answered

Cannot group Sonos system with Google Home devices

Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    May 14, 2019 10:50 PM UTC
    Hi Roman, sorry to hear it took you so long to find your answers. You're correct, the current integration brings Google Assistant to Sonos devices with built in microphones, and it allows you to control what's playing using Google Home devices. However, Sonos devices and Google devices are unable to be grouped together to play the same thing in sync. Also, there isn't currently the ability to set a Sonos device as a preferred speaker within the Google Home app.

    This is just the beginning of our integration with Google Assistant and we're looking forward to making improvements as we go, but I don't have any specifics I can share on what's next, or if either of those things are on the list. We'll be sure to tell everyone when changes are made, so you can always watch out for announcements on our board here, or elsewhere.
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    Quezion
    Lyricist II
    May 11, 2021 5:39 PM UTC

    “The price is irrelevant” is a funny quote when you have a questionably useful $800 speaker. I’d advise the fanboys not defend Sonos here; they’re in a lawsuit with Google due to the danger this type of issues poses against their survival.


    You need them to be able to demonstrate that customers like me exist because we’re a growing market segment. I refer to people who are building integrated ecosystems & will skip over non-integrated options. This necessitates regulation to prevent players like Google/Amazon from abusing their market positions & killing players like Sonos.

     

    I’m still in the return period & evaluating the Arc, but without a statement from Sonos I will likely return this. The smart-tech capabilities are useless to me if they can’t fit into my existing systems.

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      John B
      May 11, 2021 6:35 PM UTC

      My point is that no price guarantees any particular feature should be included.

      If Sonos doesn't provide a feature that is important to you then you have to consider whether the features it does have are worth the price.  If not then it is logical to send it.back.

      The only statement you will get from Sonos is 'we have no information on this to share at the present time'. So I wouldn't wait too long hoping for anything else. 

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        John B
        May 11, 2021 6:45 PM UTC

        Btw. I am sure you aren't the only person looking not to be tied into a particular brand of speaker. That's a perfectly reasonable position to take. 

        And I understand that people with several existing Google devices before they buy Sonos are frustrated that they cannot group them with Sonos. 

        I am happy to be 'trapped' in tbe Sonos ecosystem. Of course not everyone will be. 

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        Quezion
        Lyricist II
        May 11, 2021 6:47 PM UTC

        Makes sense. It’s a fine piece of hardware & I’m tempted to hold onto it... especially as no “TV soundbar company” is building one that seems to pair nicely into Google Groups (for now.)

        Hopefully someone fully in the Sonos ecosystem will get it as I can see a lot of love and effort went into the engineering. It’s sad to see it sit mostly unused when the rest of my house plays music 🙃

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        John B
        May 11, 2021 6:54 PM UTC

        Makes sense. It’s a fine piece of hardware & I’m tempted to hold onto it... especially as no “TV soundbar company” is building one that seems to pair nicely into Google Groups (for now.)

        Hopefully someone fully in the Sonos ecosystem will get it as I can see a lot of love and effort went into the engineering. It’s sad to see it sit mostly unused when the rest of my house plays music 🙃

        Yes it is. But the history is that Sonos invented wireless multiroom audio and the model is still 'all or nothing '. 

        Whether that model continues to be viable remains to be seen.  I think it has lots of life in it yet,  but only time will tell. 

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        mika2019
        Lyricist II
        May 23, 2021 8:39 PM UTC

        More then 150 comments?Can you finally make that feature available? Its sad my SONOS Beam is the ONLY device that cant be grouped in google home.

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          Exzacklyright
          Lyricist I
          May 30, 2021 4:10 PM UTC

          Honestly I don't even know why I bought an Arc being unable to group the speakers. They almost never get used for music because of this. 🤦‍♂️

           

          Just implement the feature already.

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            John B
            May 30, 2021 5:33 PM UTC

            Honestly I don't even know why I bought an Arc being unable to group the speakers. They almost never get used for music because of this. 🤦‍♂️

             

            Just implement the feature already.

            Just sell your Google speakers and  buy Sonos already . You either have a Sonos multiroom system or you don't. 

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              NicktheDane
              Lyricist I
              Jul 4, 2021 5:48 AM UTC

              It can be done With a little untraditional work-around. I got a chromecast connected to my TV and a SONOS Beam connected to the TV with a HDMI cable to one of the TVs HDMI ARC ports. I got to one gen 2 speakers paired with my beam. In my bedroom, kitchen and bathroom I got Google home speakers. For this to work the TV must be turned on though… in the google home app you then create a group with your TV(chromecast) and your Google speakers. That’s it. You now have music playing through (in my case) a beam, 2 one gen 2 and all my google speakers at the same time. You can adjust sync between the speakers through the app, if need be. By default it is set at 76 ms. Cheers from Denmark. 

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                PaSkull
                Lyricist I
                Jul 14, 2021 9:48 AM UTC

                I just want to be able to tell Google Assistant to play music in my whole house. Is it that hard to let me do that? Just let me group the speakers already…

                I paid a ton of money for high end products which even advertise the Google integration and I’m not able to use a basic function. Very disapointing.

                 

                Moderation note: removed expletive

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