Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97128 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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W

WolfmanATX

Lyricist I

The new app is a disaster. On top of being less intuitive and easy to use than the prior version (which mostly worked great) there are terrible UI lag times, services randomly disappearing, and worst of all, zones changes and adjustments frequently don’t work at all, music stops playing or won’t start, speakers drop out of groups at random. After years of multi-zone whole home audio enjoyment, the product is unusable. I have $$$ upgraded amps and speakers throughout the house we currently can’t use.

As a software development manager, would love to gain an understanding of what your QA process looks like. Please restore the previous app and support your customers until you guys fix it.

Ken_Griffiths

They say May 21 for Voiceover support. About the same priority as alarms. It’s still 14 days too long.

Yes, that’s just 10 days to wait now, by my reckoning, but I’m a fairly patient-sort anyway.

I’m not sure if the accessibility features can perhaps be incorporated/pushed from the server-side on a rolling basis either, but that gets my priority. As for Sonos Alarms, I don’t use those, I just use Alexa Alarms on Sonos instead.

C

castalla

Local Superstar

Why do some of those who have spent 1000s on Sonos think they are more deserving than than the 1 speaker punter, and demand an immediate definitive response, otherwise they'll sell their investment immediately? Don't they realise that at the moment the resale value will be miniscule - a good investment for anybody prepared to employ one of the simple workarounds! 🤣😁

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

Ken_Griffiths

The new app is a disaster. On top of being less intuitive and easy to use than the prior version (which mostly worked great) there are terrible UI lag times, services randomly disappearing, and worst of all, zones changes and adjustments frequently don’t work at all, music stops playing or won’t start, speakers drop out of groups at random. After years of multi-zone whole home audio enjoyment, the product is unusable. I have $$$ upgraded amps and speakers throughout the house we currently can’t use.

As a software development manager, would love to gain an understanding of what your QA process looks like. Please restore the previous app and support your customers until you guys fix it.

If you are indeed a software manager, then you are actually missing/not understanding something here.

The Sonos App is merely a ‘remote’ for Sonos products. It is not a music player and if it initiates playback on a group of speakers, then that playback is between the audio source and the group-coordinating speaker/product, which in turn distributes the music to the secondary devices in a timely manner and keeps all in perfect sync.

You could at that point in time having started the audio stream, close the App and power-down the controller device. So if your speakers are stopping playback, or dropping from the group, it’s not going to be anything to do with the new Sonos App, it’s far more likely an end-to-end network issue.

J

Jens-O-Matic

Lyricist II

It is a disaster. Why did you change something that looked and worked beautifully, and make it absolutely horrible?

First, when I open up the app, I do not want to see what services I do or could subscribe to, I do not want to see recently played, and I do not want to see what is trending now. I want to see my system, and what is playing in each zone.

The interface (app) used to be architecturally pleasing so it was no problem leaving it displayed on the home controllers (Samsung pads). Now it looks like another cheap phone application and definitely not appealing.

You can no longer add your own music. I have an extensive library that I used to play from and where all my playlists reside, but with the new application, those are inaccessible.

The sleep timers and alarms are gone. Why? Oh right, because you wanted to reduce functionality!

It is time to ditch Sonos for a product that works and looks like it fits in a luxury home.

I have 3 Amps, 1 Move, 1 Five, and one Port, so it is not a trivial investment.

C

castalla

Local Superstar

It is a disaster. Why did you change something that looked and worked beautifully, and make it absolutely horrible?

First, when I open up the app, I do not want to see what services I do or could subscribe to, I do not want to see recently played, and I do not want to see what is trending now. I want to see my system, and what is playing in each zone.

The interface (app) used to be architecturally pleasing so it was no problem leaving it displayed on the home controllers (Samsung pads). Now it looks like another cheap phone application and definitely not appealing.

You can no longer add your own music. I have an extensive library that I used to play from and where all my playlists reside, but with the new application, those are inaccessible.

It is time to ditch Sonos for a product that works and looks like it fits in a luxury home.

I have 3 Amps, 1 Move, 1 Five, and one Port, so it is not a trivial investment.

What to buy if you live in a hovel or shack, then? 😭

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

C

castalla

Local Superstar

Amazing how little humour & even less self-irony has been displayed in this thread.

An almost perect example of narcissistic consumerism on the warpath😎

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

Bumper

Amazing how little humour & even less self-irony has been displayed in this thread.

An almost perect example of narcissistic consumerism on the warpath😎

They are just on step one (pissed off, angry) of the steps to comedic enlightenment. Still have to go through despair and IDGAF 🤣🤣

C

castalla

Local Superstar

Amazing how little humour & even less self-irony has been displayed in this thread.

An almost perect example of narcissistic consumerism on the warpath😎

They are just on step one (pissed off, angry) of the steps to comedic enlightenment. Still have to go through despair and IDGAF 🤣🤣

That's what we want, what we really, really want... Comedic Enlightenment 😂😂😂 Excelente!

Talking of which, it's the Eurovision Song Contest Grand Final in an hour's time - could even listen on the ole' Sonos, but it's the TeeVee for me to glory in all those outrageous routines 😜🤣😎😁😍😂

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

W

wayneo123

Collaborator II

@castalla

I always seem to have the phrase “wind-up merchant” pop into my head whenever you make a post.

Can’t imagine why 🤣

All Sonos products replaced due to appalling app and sheer arrogance of CEO.

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