The new Sonos Mobile App & Web App

@Stuart_W 

I don’t know why, but this thread doesn’t allow attachments, so sorry, but only the way I can show this is by embedding the recording in the message here. Anyhow the attached is a recording of my NAS SMBv2 library working in the new Sonos App - this recorded a few minutes ago…

I appreciate these embedded videos can be distracting so apologies to anyone reading the thread here. 🙏

No, there’s no searching of the local library yet @Stuart_W, that’s supposedly coming sometime this month… but I can search my library via Plex and Apple iCloud in the new Sonos App, but I am personally okay to browse by ‘folder’ or ‘Artist’ for now, until Sonos add it.

In truth most stuff I have in my local library is likely available in the Apple or Amazon streaming services anyway. I use those services mostly.

I’m still not sure why Sonos Staff had you wire the soundbar to the wireless extender, but I guess their tools showed it would be okay - I’ve always understood it to not be good practice to wire anything to an extender or even a mesh satellite Hub. I don’t wire anything Sonos at all, these days. It all links to my WiFi mesh. Most Sonos devices here are attached to the 5Ghz band with an SNR level showing in the Sonos App of 45dB, or above...(classed as a strong/excellent WiFi connection in the App). NB the SNR levels only show when using WM:1 (Wireless Mode).

https://support.sonos.com/en-us/article/understanding-the-network-details-section-in-the-sonos-app

Hi @Stuart_W and @Ken_Griffiths, when you setup a Wi-Fi extender hard-wired to a device it works as an access point. The hardwired device ‘thinks’ it is hardwired into the base unit. Fom a purely technical perspective, such an arrangement works for a Sonos device.

That said, the above doesn’t have any advantages over simple letting the Sonos device connect to the base unit over Wi-Fi. So I don’t know why Sonos Support would suggest it.

The extender can be positioned in a different place to the wireless antennas inside the device case, so the extender would potentially have a better WiFi connection back to the base unit than the Sonos device itself.

SonosNet is just so slow anyway - it’s not something I choose to use anymore. My device discovery time has greatly improved and device grouping/playback has been much quicker. Local library playback is near-instant to a room/group, I just wish that was the case for the streaming services, they can take a few seconds after hitting ‘play’, but it does all work and so I’m not complaining. I’m fortunate too, to not be seeing the reported issues with room/group volume-level controls.

My Android controller seems quicker than my iPad, but it is missing all local library Artwork, but it does work.

Some things I don’t like …the iPad App ‘now playing’ (full size) screen overlays the minimised room in focus and needs to ‘better fit’ the screen display. It works really well on my iPhone, but just not great on a tablet. 

I’m not that bothered about the library search feature - I didn’t use it much in S2 anyway, but I am missing the queue management features (editing/clearing/saving a queue as a playlist). Once those things are back I will be more than happy and look forward to seeing what might come after that.

Oh and just one more quick thing that I like, (not seen it mentioned anywhere), is the multipoint .BLE discovery of the new Ace Headphones by the new Sonos App controller, allowing a user to control the Ace settings, even if it’s not Bluetooth paired to a controller for actual playback. I find that handy to change the Headset properties (EQ etc.) even though it maybe paired to say a 3rd-Party Bluetooth TX and a completely different controller device. (Edit - sorry I’m drifting off topic here, slightly).

So Sonos, It's been a while since your disastrous “improved’ app was introduced and guess what: it looks like nothing's happening anymore to get it working properly --The last update (minor stuff) has been released quite some time ago now. Let me guess: all the team (inclusing leaders) enjoying some well deserved vacation and looking back at a job well done?

Strong rumours of a new update coming  22nd July.

Every time I open the App, the search function is unable to find any of my local or my streaming service. I get a blanked screen for about 5 seconds and then ‘sorry, something went wrong’ pops up at the top of the screen.

so I have to go to account >content service >my service>reauthorize and then reauthorize all of my services for it to work. 
this is a 2 minute job -Every time- and it Ruins the experience completely. 
 

But let’s face it, these forums are just for gas release right? 
Sonos are not reading them, they aren’t doing anything to fix these issues. Just letting us bitch while they sail around in their yachts (bought with our money) with their Bose systems bluetoothing Spotify. 

What we need is for the music media to get back onto this and update their pages to say that PROBLEMS ARE STILL RIFE TWO MONTHS AFTER THE NEW UPDATE AND PEOPLE ARE STILL VERY UNHAPPY.

Then we might see another effort.   Till then, we just get a small warm glow in here from our own hot air and go back to Air-Playing our songs to listen. 

I think I’ve finally found the only thread that Sonos pay attention to because my last post got the ‘ please wait while your post is moderated’ 

So I have something to say to you guys:

’Something went wrong, try again’ 

Thats what I’ve been seeing on my app for the last two months. 
 

I’m curious as to what steps you take to see/reproduce that controller error, as I sometimes use an iPhone controller too and I don’t see the issue - can you maybe outline the steps and I will try to see if I can reproduce the problem here, although it may depend perhaps on which service(s) you use that cause it.

I see you have Siri in use in your screenshot too, does that have any bearing on the issue?