Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97138 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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Show previous replies

M

Me40

Enthusiast I

•When playing music on multiple speakers in different rooms, one speaker or another will cut out. Sometimes, the speaker comes back on by itself - at other times, I have to choose the speakers again and “Apply” to re-establish a connection.

This happens all the time at home since the "update”. This morning the wake up alarm fired all the speakers except the ones in the bedroom. Also stereo paired speakers cut out randomly a channel and sometime comes back on by itself - at other times has to be forced to do it. Total misery.

A

Absolute40

Enthusiast II

Sonos are now forcing the app update on IOS on my mother's iPhone! 😡🤬

The app was set to not update!

Looks like she has no choice now!

And it will be my problem to fix it. I wish I never recommended these speakers to friends and family.

Bring back the old Sonos app. It was clunky, but it actually worked!

S

Sune A

Trending Lyricist I

Sonos are now forcing the app update on IOS on my mother's iPhone! 😡🤬

The app was set to not update!

Looks like she has no choice now!

And it will be my problem to fix it. I wish I never recommended these speakers to friends and family.

@Absolute40 Welcometo my Sonos-nightmare :(

For me this started immediately after the new Jesus-app was released, caught in a never ending loop of forced updates that crashes and ends in “Error 100” messages. Its “not just” the stuff that people in here mentions, as they should, functions thats gone missing like the “add to queue” or the connection to a music library etc etc...its the whole god damned Sonos system that you cant use or reach when this cluster-fuck of a forced update enters your life.

I dont know if I should be glad, but this “submit diagnostics” message just turned up yesterday, so now I can take a screenshot of my diagnostics-support-number and get online once more, wait in line for 4 hours and be told by a “tech-support-guy” that theres nothing they can do about it and that its “probably just my wifi causing all the trouble”…

Someone skipped the part of the development-charter called “TESTING”.

skullc

Prodigy III

@Absolute40

not got that on my iPhone maybe firmware update was still enabled inside the app which would force the control app to update

it needs to be disabled in both bits to stop updating I am still on old app and firmware

only issue I get is a banner at the top telling me there’s an update which I dismiss and I cannot do update all anymore

Network= livewire cpe pro 3 +eero 6 pro wireless

J

J123456

Avid Contributor I

Someone skipped the part of the development-charter called “TESTING”.

A beta tester posted here a couple pages back, he said he begged them not to release it but they did it anyway.

A

Absolute40

Enthusiast II

@Absolute40

not got that on my iPhone maybe firmware update was still enabled inside the app which would force the control app to update

it needs to be disabled in both bits to stop updating I am still on old app and firmware

only issue I get is a banner at the top telling me there’s an update which I dismiss and I cannot do update all anymore

System auto updates within the Sonos app were disabled!
Until today my mother was only getting the top banner advising her to update.
From today it seems it won’t let her continue without updating.

Bring back the old Sonos app. It was clunky, but it actually worked!

skullc

Prodigy III

@Absolute40

not got that on my iPhone maybe firmware update was still enabled inside the app which would force the control app to update

it needs to be disabled in both bits to stop updating I am still on old app and firmware

only issue I get is a banner at the top telling me there’s an update which I dismiss and I cannot do update all anymore

System auto updates within the Sonos app were disabled!
Until today my mother was only getting the top banner advising her to update.
From today it seems it won’t let her continue without updating.

Odd checked mine twice today nothing yet just closed app reopened it and clicked around in menu’s nothing 👍

Network= livewire cpe pro 3 +eero 6 pro wireless

M

matonb

Lyricist I

The new app has completely broken my system, nothing works I now have thousands of £’s of useless junk.

B

bee-ess

Lyricist II

The new app has completely broken my system, nothing works I now have thousands of £’s of useless junk.

And me - I use the system very simply, just add to queue from my music library and clear queue and can’t even do that.

I have spoken to Sonos who just basically said tough, nothing -they can do until there is a another new update in June, not holding my breath for that

A

amdyhou

Enthusiast I

The latest revision of the AbortionApp has removed further functionality even from the 1st release - the ability to see whether a device is connected to Sonosnet or Station (WiFi) in the About My System page. I’m aware that Sonos is trying to phase out Sonosnet and that the latest devices (Era etc) don’t support it, but again Sonos ignores the fact that many of us have spent a lot of money on a system with a Boost to do just that!

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