Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97132 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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H

heidthomas

Lyricist I

Scrolling through all this: I don’t have ANYTHING working anymore? I can’t access my sysem, can’t reconnect despite trying everything so left for two days with a couple of very expensive dustcatchers in the house? What’s going on Sonos?

G

Gryphaea

Avid Contributor I

Heidthomas,

if you’ve read the threads, you’ll see that there were a number of changes which have affected some people more than others.
If you use a local Library, then one of the older types of connection to it, is no longer supported. If you can describe your issue, someone may be able to advise how to resolve

J

Joepad

Lyricist I

This sucks.

For me, the volume controls dont work anymore.

And most of the time the app states that nothing is currently playing, while it is actually playing :(

H

heidthomas

Lyricist I

My system just disappears.

I never had any issues but now the following happens (through my fog of anger):

nothings works, I unplug everything, reset the router, reconnect the speakers, it recognises the new speakers….for about 3 minutes when first my Eras disappear and then my Kitchen speakers disappear and it says “Not Connected” in the top left of the app?

I have now gone through this twice, enough to get the steam coming out of my ears..

G

Gryphaea

Avid Contributor I

Sounds like the issue is connectivity to the Sonos cloud server. Check the type of encryption your router is using I’m on WPA2/wPA3 Personal. And temporarily turn off any firewalls, that may be blocking

LazyBadger

Renowned Enthusiast I

My system just disappears.

I never had any issues but now the following happens (through my fog of anger):

nothings works, I unplug everything, reset the router, reconnect the speakers, it recognises the new speakers….for about 3 minutes when first my Eras disappear and then my Kitchen speakers disappear and it says “Not Connected” in the top left of the app?

Do yourself a favour, go back to the old app, it works unlike this new pile of crap,

just google “Sonos 16.1 APK Pure.

H

heidthomas

Lyricist I

My system just disappears.

I never had any issues but now the following happens (through my fog of anger):

nothings works, I unplug everything, reset the router, reconnect the speakers, it recognises the new speakers….for about 3 minutes when first my Eras disappear and then my Kitchen speakers disappear and it says “Not Connected” in the top left of the app?

Do yourself a favour, go back to the old app, it works unlike this new pile of crap,

just google “Sonos 16.1 APK Pure.

I would but I am on IOS...I tried going back to the old S1 controller but the latest version does not even allow you to “downgrade” the product to S1 so it can be used?!?!? Has Sonos been taken over by some disgruntled employees that are trying to run the company into the ground? If so: well done, boys and girls!. Keep it up for a couple of more weeks like this and Sonos will be finished!

What a sh*t show..

H

heidthomas

Lyricist I

Sounds like the issue is connectivity to the Sonos cloud server. Check the type of encryption your router is using I’m on WPA2/wPA3 Personal. And temporarily turn off any firewalls, that may be blocking

Thanks. But out of curiosity: why could the encryption be different now as the only thing that is different is that I upgraded the app? I pay a premium for products such as Sonos so I don’t have to think about firewall settings as that is not exactly my area of expertise, if I have to start tinkering about with that I might as well go for the cheaper solutions out there. I will have a look, appreciate your help!

G

Gryphaea

Avid Contributor I

I may be wrong, and encryption/firewalls aren’t the issue but. I think that ‘under the covers’, this app moves to more cloud-based services, so perhaps its now doing something it didn’t do before.. Once the shouting stops, someone may explain more.

Second thought, try triggering Registration. It’s quirkily triggered by ‘transfer Ownership’ to yourself….

Settings ( Cog), ‘manage’ and then choose Transfer ownership. Log in and transfer to the same userid, It fixed others issues in setting up new speakers

H

heidthomas

Lyricist I

I may be wrong, and encryption/firewalls aren’t the issue but. I think that ‘under the covers’, this app moves to more cloud-based services, so perhaps its now doing something it didn’t do before.. Once the shouting stops, someone may explain more.

Second thought, try triggering Registration. It’s quirkily triggered by ‘transfer Ownership’ to yourself….

Settings ( Cog), ‘manage’ and then choose Transfer ownership. Log in and transfer to the same userid, It fixed others issues in setting up new speakers

Tried this. Nope, no luck. I give up for today. Infuriating.

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