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Retired Sonos Staff
May 21, 2024
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The long-awaited first headphones: Sonos Ace

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The long-awaited first headphones: Sonos Ace

Today we are announcing the launch of our first-ever headphones, Sonos Ace, marking the brand’s long-awaited entry into the personal listening category. As a leading innovator in sound, Sonos is now using its renowned audio and design expertise to transform the way we listen on headphones.

The premium over-the-ear Bluetooth® headphones feature breathtaking lossless and spatial audio, world-class Active Noise Cancellation (ANC) and Aware Mode, as well as the most precise and immersive home theater experience possible using Sonos’ new TrueCinema technology. Sonos Ace will be available globally in both Black and Soft White.

Sonos Ace

Superior Sound on a Personal Level 

Artfully crafted and masterfully tuned, Sonos Ace defies expectations with a range of features that bring the best of Sonos to headphones. 

  • Indulge in high-fidelity sound: Savor every second of your favorite song, podcast or friend’s phone call thanks to Sonos Ace’s two custom-designed drivers that render each frequency with impeccable precision and clarity.
  • Your own private cinema: Sonos Ace lets you enjoy a surround sound home theater experience while giving your household the gift of quiet. Instantly swap the TV audio from a compatible Sonos soundbar to Sonos Ace with just the tap of a button. Spatial audio with Dolby Atmos envelops you in dramatically detailed sound from all directions and dynamic head tracking keeps you centered in the action even if you need to grab a blanket or reach for the snack bowl. Coming later this year, Sonos’ all-new TrueCinema technology precisely maps your space then renders a complete surround sound system for a listening experience so realistic you’ll forget you’re wearing headphones.
  • Turn the world on or off: Make personal listening even more personal with Active Noise Cancellation (ANC), or activate Aware mode when you want more awareness of your surroundings  - be it walking on a busy street or working in the office.

Day-long battery life and ultra-fast charge: Listen or talk for up to 30 hours with an extended, energy-efficient battery life. Ultra fast charging ensures you’ll never miss a beat - get 3 hours of battery life with a quick 3-minute charge using the included USB-C cable.

Sonos Ace Controls

 

Elegant Design and Long-Lasting Comfort

Sonos Ace was made to look and feel as good as it sounds. Its distinctive, slim profile beautifully blends  metal accents with a sleek matte finish, complementing any style no matter how fast trends move. 

  • Endless Comfort: Sonos Ace uses lightweight, premium materials for an airy fit that gently hugs your head. Its pillowy soft memory foam interior is wrapped in vegan leather, while a custom headband and ear cups that hide the hinge create the perfect acoustic seal without catching on hair. 
  • Intuitive Design: Wearing and storing Sonos Ace is a breeze - contrasting colors inside the ear cups subtly signal which way to put the headphones on and beautifully-tactile buttons make controls easy to use while wearing them. When you’re done listening, put Sonos Ace away effortlessly thanks to its fold flat design that fits snugly in its lightweight travel case. 
  • Responsibly Made: Sonos Ace is built to last and made for daily wear. The headphones feature replaceable ear cushions, circular materials that allow us to use 17% less virgin plastic, and a 75% recycled felt travel case made from plastic bottles. Engineered to drive energy efficiency, wear detection pauses your music when you remove Sonos Ace from your ears, minimizing the need for charging. 

Sonos Ace will be available on June 5 for $449 USD (499 EUR, 449 GBP, 699 AUD). For more information, visit sonos.com, and follow along on @sonos.

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310 replies

Enthusiast II
May 26, 2024

AjTrek1, Sonos has lost all credibility with me.  I would have probably bought the headphones as I have bought several other Sonos products and been very happy with them.  But this app rollout was a game changer for me.  Knowingly rolling out an app they knew was not ready and would screw over their existing customers just because they needed it out to sell the headphones is unacceptable to me.  I can’t bring myself to buy the headphones and reward that behavior, even if the headphones were the best ever made.  Personally I won’t even consider buying another Sonos product until the CEO is replaced. CEOs that don’t care about their customers don’t all of the sudden start carrying once new headphones come out.  The CEO saying 99% of the people love the new app is insulting.  Saying rolling out an app that wasn’t ready was “courageous” doubly insulting.  The CEO is betting people will move on and forget about this debacle.  I can’t speak for everyone but I will never forget.  I don’t feel angry over all this, anger fades over time.  I feel betrayed, and that stays with you forever.  

Lyricist III
May 26, 2024

This is repeatedly touted as “Our most requested product” by Sonos. Why exactly did you guys think people were requesting headphones from you? You clearly didn’t understand if you thought a pair of headphones that don’t connect to the Sonos network were what people wanted. 

What, did you think none of us had ever heard of Bose or Sony? I was looking forward to these because it seemed like a great solution to listening to records at night without disturbing everybody else. But I already own a perfectly good pair of bluetooth headphones that doesn’t connect to wifi. 

The best you could do was saying these will connect with a Sonos soundbar (and only the most expensive soundbar at that) via bluetooth. How is that a plus exactly. Did nobody point out that the majority of TVs and streaming devices these days already support bluetooth headphones? Who exactly was this for?

jgatie
May 26, 2024


The best you could do was saying these will connect with a Sonos soundbar (and only the most expensive soundbar at that) via bluetooth. How is that a plus exactly. Did nobody point out that the majority of TVs and streaming devices these days already support bluetooth headphones? Who exactly was this for?

 

Not to be pedantic, but a Sonos rep has stated that the connection to the soundbar will be through the same 5 GHz private Wi-Fi as the surrounds and sub, not Bluetooth.  Which gives hope that a Wi-Fi connection is possible, and the headphones, like the terrible launch of the app, are missing intended features at the time of release. 

Trending Lyricist I
May 26, 2024

They won’t connect to your existing Sonos system for listening to music at home 😂😂😂😂😂😂😂😂😂 WTF!?

 

And watching films with them only works if you have an Arc, not a Beam or Ray by the looks of it. So they’re just Bluetooth headphones. I’ll stick to my Sony mdr1000x’s. At least their app works. 
 

So you’ve made everyone update to an app they don’t want, that doesn’t work properly, stops you from even listening to your own local music on the hardware you own in your own home without an internet connection, all for headphone features for headphone you can’t integrate with the rest of your Sonos system. Great work execs. Those poor devs, really feel for them. 

Hit the nail right on the head jay house

 

Trending Lyricist I
May 26, 2024

If today's marketing email is anything to go by, Sonos are now actively downplaying the Ace's 'TV Audio Swap' feature. No mention of it at all. Oh dear.

 

Contributor I
May 26, 2024

Today we are announcing the launch of our first-ever headphones, Sonos Ace, marking the brand’s long-awaited entry into the personal listening category. As a leading innovator in sound, Sonos is now using its renowned audio and design expertise to transform the way we listen on headphones.

The premium over-the-ear Bluetooth® headphones feature breathtaking lossless and spatial audio, world-class Active Noise Cancellation (ANC) and Aware Mode, as well as the most precise and immersive home theater experience possible using Sonos’ new TrueCinema technology. Sonos Ace will be available globally in both Black and Soft White.

Sonos Ace

Superior Sound on a Personal Level 

Artfully crafted and masterfully tuned, Sonos Ace defies expectations with a range of features that bring the best of Sonos to headphones. 

  • Indulge in high-fidelity sound: Savor every second of your favorite song, podcast or friend’s phone call thanks to Sonos Ace’s two custom-designed drivers that render each frequency with impeccable precision and clarity.
  • Your own private cinema: Sonos Ace lets you enjoy a surround sound home theater experience while giving your household the gift of quiet. Instantly swap the TV audio from a compatible Sonos soundbar to Sonos Ace with just the tap of a button. Spatial audio with Dolby Atmos envelops you in dramatically detailed sound from all directions and dynamic head tracking keeps you centered in the action even if you need to grab a blanket or reach for the snack bowl. Coming later this year, Sonos’ all-new TrueCinema technology precisely maps your space then renders a complete surround sound system for a listening experience so realistic you’ll forget you’re wearing headphones.
  • Turn the world on or off: Make personal listening even more personal with Active Noise Cancellation (ANC), or activate Aware mode when you want more awareness of your surroundings  - be it walking on a busy street or working in the office.

Day-long battery life and ultra-fast charge: Listen or talk for up to 30 hours with an extended, energy-efficient battery life. Ultra fast charging ensures you’ll never miss a beat - get 3 hours of battery life with a quick 3-minute charge using the included USB-C cable.

Sonos Ace Controls

 

Elegant Design and Long-Lasting Comfort

Sonos Ace was made to look and feel as good as it sounds. Its distinctive, slim profile beautifully blends  metal accents with a sleek matte finish, complementing any style no matter how fast trends move. 

  • Endless Comfort: Sonos Ace uses lightweight, premium materials for an airy fit that gently hugs your head. Its pillowy soft memory foam interior is wrapped in vegan leather, while a custom headband and ear cups that hide the hinge create the perfect acoustic seal without catching on hair. 
  • Intuitive Design: Wearing and storing Sonos Ace is a breeze - contrasting colors inside the ear cups subtly signal which way to put the headphones on and beautifully-tactile buttons make controls easy to use while wearing them. When you’re done listening, put Sonos Ace away effortlessly thanks to its fold flat design that fits snugly in its lightweight travel case. 
  • Responsibly Made: Sonos Ace is built to last and made for daily wear. The headphones feature replaceable ear cushions, circular materials that allow us to use 17% less virgin plastic, and a 75% recycled felt travel case made from plastic bottles. Engineered to drive energy efficiency, wear detection pauses your music when you remove Sonos Ace from your ears, minimizing the need for charging. 

Sonos Ace will be available on June 5 for $449 USD (499 EUR, 449 GBP, 699 AUD). For more information, visit sonos.com, and follow along on @sonos.

As a "Charter Member" of Sonos equipment,  I've lived through many iterations of Sonos growth process. Mostly good, some dissatisfactory. Overall I love my Sonos. But get back to me when the Ace is ready to receive my proprietary Sonos transmissions direct via my existing bridge, amps, etc. I can appreciate you Bluetooth & direct wire options, but I already have 5 different headphones that have been giving me all, or some of the perks from Ace. Give a real differentiating product that is truly part of the "Sonos Family" we've grown to love for close to 20 years now. Thanks

Lyricist II
May 27, 2024

 

The reason to have a soundbar and headphones is so that everyone in the room can listen to the soundbar when that’s desired, and only you hear the audio when that is desired.

To switch between Arc and Ace is a cool little feature, but it’s just that.  This seems to be the USP for Ace and not that it become part of the speaker set up

 

If “not that it became part of the speaker set up” means that Ace can’t be it’s own Sonos room, then agreed.  The text  you quote though was answering the question of why anyone would want both a soundbar and headphones, not really tied to Sonos products really.

 

The more I think about it, I think there are two primary target markets here. One is the consumer who  may have gotten a custom installer for their system  see that they can pay $2k for the wireless home theatre setup or $2.5k for the setup with headphones, and considers it a no brainer add on.  They don’t care about a separate Sonos room or anything other than just being able to flip a switch  to from sound system to headphones and back again. 

The other market is really just the high end headphone market in generally.  They don’t necessarily have a Sonos system and would want to use these just like any other headphones.  

This is just not a typical Sonos speaker in headphone form factor, like many people were hoping for.  As much as I would like it to be usable as it’s own room, if I only get 2 out of the 3 options (home theater headphones, BT headphones, and WiFi headphones), WiFi headphones are probably the feature I would drop.

You are probably correct in identifying these two probable ‘primary target markets’ - but I wonder just how big these two markets will turn out to be?  And will they generate the volume revenue for Sonos that Mr Spence claims to expect?  Sonos products are clearly high end hardware, but competition in these high end niche markets is strong, and the problems/publicity with the recent app upgrade will unfortunately make that competition even tougher. 

Lyricist I
May 28, 2024

Hello,

You're advertising the product as being able to deliver lossless audio. I've had a thorough look through the user guide & so far haven’t been able to find any information on supported bluetooth audio codecs. Can you provide more information regarding this? For instance, from the below list, what is / isn’t supported. Also, I’m a little confused about your headphone tracking technology. When you’re listening to headphones, you’re always centered. The sound field is passing directly into the head through the ears. Why would any tracking be needed? If you’re watching a film with DA, and you move a metre to the left, why would the virtual sound stage be affected at all?

 

aptx

aptX Low Latency

aptx HD

aptx Adaptive

aptX Lossless

LDAC

LHDC

AAC

LC3

 

Regards,

Chris

Trending Lyricist I
May 28, 2024

Hello,

You're advertising the product as being able to deliver lossless audio. I've had a thorough look through the user guide & so far haven’t been able to find any information on supported bluetooth audio codecs. Can you provide more information regarding this? For instance, from the below list, what is / isn’t supported. Also, I’m a little confused about your headphone tracking technology. When you’re listening to headphones, you’re always centered. The sound field is passing directly into the head through the ears. Why would any tracking be needed? If you’re watching a film with DA, and you move a metre to the left, why would the virtual sound stage be affected at all?

 

aptx

aptX Low Latency

aptx HD

aptx Adaptive

aptX Lossless

LDAC

LHDC

AAC

LC3

 

Regards,

Chris

 

Here's the info from the Sonos FAQ. No mention of supporting codecs, but Lossless is via Qualcomm Snapdragon Sound AptX (assuming you have an Android device with a compatible Qualcomm processor), or via cable if you have an iPhone.

It's also worth noting that not all Snapdragon Android phones support Qualcomm Snapdragon Sound AptX - Samsung uses their own codec, so they won't get lossless via Bluetooth either. There are a *lot* of caveats regarding the Ace's feature set…

Supported AptX phones.

 

Lyricist I
May 28, 2024

Thanks Ian. I read that as well. Given that there’s so many different AptX codecs, the marketing team at Sonos need to clarify what they mean because “AptX for Lossless is too ambiguous for me. A CD audio file is 1,411kbps. LDAC is 990kbps which is the closest we’ve been to achieving that.

According to what I’ve read, AptX Lossless maxes at 1,200kbps - so even with this you can’t retain all the data. It’s meant to be the equivalent to FLAC - I have no issue with this. FLAC is all I need. Even Aptx HD & adaptive are great. I just don’t like ambiguous claims...;).

 

Chris