Retired Sonos Staff

Meet Arc, Brilliant sound for your TV

Extraordinary sound meets elegant design

Eleven high-performance drivers, including custom elliptical woofers and precisely angled side tweeters, produce vivid detail and impressive bass for home cinema and music streaming. Arc's upward-firing drivers create a multi-dimensional soundstage that moves around you, rendering every whisper and explosion with dramatic clarity, detail, and depth.

With its elongated shape, soft profile, and seamless façade, Arc discreetly mounts to the wall or sits beneath the TV without pulling focus. When mounted, a magnetic sensor detects the orientation and smartly adjusts the EQ to temper bass resonance.

Arc’s sound was specially tuned with the help of Oscar-winning sound engineers to emphasize the human voice so you can always follow the story. The advanced processing creates five phased-array channels that masterfully deliver sound to your ears from all directions at the exact right moment. Use enhanced Trueplay tuning technology to optimize the sound for the unique acoustics of your room, even calibrating the height channels for precise localization.

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You can also make a surround sound setup with a pair of our surround capable Sonos speakers, such as a pair of Sonos Ones, or amplify it all with a Sub for an extraordinary surround experience.

Some more details on Sonos Arc:

Simple to set-up. Plug Arc into power and then connect it to your TV using the HDMI-ARC cord. Bring your phone up to Arc to automatically pair and securely transfer WiFi credentials using near-field communication (NFC).
HDMI eARC. Increased bandwidth supports high-quality audio and has lip-sync compensation built in.
Dolby Atmos. Play Atmos and Atmos-encoded audio to play from your collection and favorite services through your TV’s HDMI ARC or eARC connection.
Ambient light sensor. Arc detects how bright the room is and automatically adjusts the brightness of the LEDs to be visible but not distracting.
Automatic remote sync. Arc connects to your TV's HDMI eARC port with a single cable and automatically syncs with your remote.
Control your way. Control Sonos Arc with your voice, the Sonos app, your existing TV remote, your favorite music service’s app, or AirPlay 2. Capacitive touch controls for play, pause, skip tracks, adjust the volume, and group rooms just by tapping or swiping the top of the soundbar. LED indicates status, mute status and voice feedback.
Smart voice recognition. A four far-field microphone array used for advanced beamforming and multichannel echo cancellation makes sure you’re heard, even when the music is blasting, even when playing in immersive surround sound. For privacy, turn the microphone off with a tap. The LED light is hardwired and will always indicate if the microphones are enabled or if your voice assistant of choice isn't listening.
Optimized for your listening. From within the Sonos App, tap Speech Enhancement so you never miss a word, or Night Sound to amplify quiet noises and reduce loud ones so you can enjoy late night TV without waking the entire house.
Tune with Trueplay. Trueplay puts the speaker-tuning capability of the pros in the palm of your hands, adapting and optimising the sound of the speaker to the unique acoustics of the room. iOS device required.
Low profile and compact size. The dimensions are 3.4 x 45 x 4.5 inches (87 x 1141.7 x 115.7 mm) H x W x D and Arc weighs 13.78 lbs (6.25 kg).

Pre-order today on Sonos.com in stunning black with matte finish or white with matte finish for $799 US (€899 EUR, €799).

We’ve announced details for the Sonos Five and new Sonos Sub. You can also check out our blog for some great stories.

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Marc_51

Enthusiast II

“The orders are charged when the unit ships out, so if you’ve got a credit charge, the unit should be heading your way already.”

Thanks Ryan.

My account was charged 6 days ago, which got me very excited, but the charge has remained ‘pending’ ever since then. Usually when I have a pending charge it clears in a couple days. I have never had a charge remain pending for week.

But this does lead to the obvious question. Is the unit “heading my way already”, or sitting in queue waiting for my charge to clear on your end? I don’t really understand where my order sits right now. I believe there are other people up-thread with similar circumstances.

I never thought I’d say this but… take my money, please!

Exactly the same here. It’s been showing as pending for over a week now. Worst of all is that I’ve sold my beam so I’m wit hound surround sound until the arc gets here.

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niranjans

Trending Lyricist I

“The orders are charged when the unit ships out, so if you’ve got a credit charge, the unit should be heading your way already.”

Thanks Ryan.

My account was charged 6 days ago, which got me very excited, but the charge has remained ‘pending’ ever since then. Usually when I have a pending charge it clears in a couple days. I have never had a charge remain pending for week.

But this does lead to the obvious question. Is the unit “heading my way already”, or sitting in queue waiting for my charge to clear on your end? I don’t really understand where my order sits right now. I believe there are other people up-thread with similar circumstances.

I never thought I’d say this but… take my money, please!

Exactly the same here. It’s been showing as pending for over a week now. Worst of all is that I’ve sold my beam so I’m wit hound surround sound until the arc gets here.

Mine still says back ordered since 5/23 - and in same situation without any sound system for my tv. Please charge my account and ship my arc 😊

M

marqued

Contributor II

Will there be audio drop out issues as there was with the Playbar on older Samsung TV’s?

This thread was closed without a true resolution.

https://en.community.sonos.com/home-theater-228993/samsung-js-ju-model-tvs-audio-issue-with-playbar-6736004

Will the same issues persist with the ARC. Alot of money to upgrade to a product that will give me the same issues. I have been struggling with the playbar with my JS8500 TV since I got it.

D

DuranDoranMartell

Avid Contributor III

Will there be audio drop out issues as there was with the Playbar on older Samsung TV’s?

This thread was closed without a true resolution.

https://en.community.sonos.com/home-theater-228993/samsung-js-ju-model-tvs-audio-issue-with-playbar-6736004

Will the same issues persist with the ARC. Alot of money to upgrade to a product that will give me the same issues. I have been struggling with the playbar with my JS8500 TV since I got it.

SONOS ARC doesn’t have an optical input. Its strictly HDMI. Its optimally designed for top-of-the-line eARC HDMI, which has only started to trickle into the TV market in the past 18 months or so. Your TV would not be well served by this soundbar and you’d probably want to upgrade.

M

marqued

Contributor II

Will there be audio drop out issues as there was with the Playbar on older Samsung TV’s?

This thread was closed without a true resolution.

https://en.community.sonos.com/home-theater-228993/samsung-js-ju-model-tvs-audio-issue-with-playbar-6736004

Will the same issues persist with the ARC. Alot of money to upgrade to a product that will give me the same issues. I have been struggling with the playbar with my JS8500 TV since I got it.

SONOS ARC doesn’t have an optical input. Its strictly HDMI. Its optimally designed for top-of-the-line eARC HDMI, which has only started to trickle into the TV market in the past 18 months or so. Your TV would not be well served by this soundbar and you’d probably want to upgrade.

Thank you for the reply, my TV does have an ARC output but apart from that the Arc does have an HDMI to optical converter and would be fully compatible with 5.1 for now. I can upgrade the TV later. Thank you for your input but I would still like an answer to my original question from the admins if they have it.

M

Marc_51

Enthusiast II

Just had my shipping confirmation. Woohoo. Best order the TV now.

P

Pompyblade

Contributor III

Ordered my ark on 27/05 It’s been showing pending for a week. Just had email from Sonos saying it’s been shipped. I ordered the black one and in the Uk. Hope this helps

Ryan SAuthor

Retired Sonos Staff

Will there be audio drop out issues as there was with the Playbar on older Samsung TV’s?

This thread was closed without a true resolution.

https://en.community.sonos.com/home-theater-228993/samsung-js-ju-model-tvs-audio-issue-with-playbar-6736004

Will the same issues persist with the ARC. Alot of money to upgrade to a product that will give me the same issues. I have been struggling with the playbar with my JS8500 TV since I got it.

SONOS ARC doesn’t have an optical input. Its strictly HDMI. Its optimally designed for top-of-the-line eARC HDMI, which has only started to trickle into the TV market in the past 18 months or so. Your TV would not be well served by this soundbar and you’d probably want to upgrade.

Thank you for the reply, my TV does have an ARC output but apart from that the Arc does have an HDMI to optical converter and would be fully compatible with 5.1 for now. I can upgrade the TV later. Thank you for your input but I would still like an answer to my original question from the admins if they have it.

That issue was ultimately a problem the Samsung TVs had with processing HD video and audio at the same time, being unable to process and output Dolby Digital on optical without having stuttering issues. Switching the TV output to PCM fixed it, because it was less stressful on the TV. The issue was resolved with a software update on the TV, and then it came back after another TV update, and I believe as of a couple years ago it seemed resolved again. The internal ticket doesn’t have an official all clear posted in it, though it hasn’t had any new cases reported in the last 2 years on it. If you’re still having trouble, make sure you’ve gotten the latest firmware for the TV, and you may need to change the audio output settings.

The Sonos Arc is using HDMI with ARC, which has passthrough that should help TVs which would change up the functions the TV is being asked to provide. While I haven’t seen any similar issues with the Arc, if any come up we’ll be eager to investigate and try to resolve any that we can, as well as working with TV manufacturers when possible. If the speaker is getting audio that is cutting out from the source, there’s not much we can do on our end software-wise to fix that.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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Pawl

Lyricist III

The charge that was applied on Monday night remains 'pending' status in my bank account. I called my bank to see if there was a problem and they said Sonos' bank in the Netherlands hasn't fully completed the transaction on their end yet.

The fine print on standard shipping says 1-2 days in Europe, excluding weekends, so hopefully that means it will ship today to hit the 10 June date. Crossing fingers.

My status order just went from “back ordered” to “processing”. My Apple Card popped up as just charged, looks like we’re getting our Sonos ARC any day now. 🙂

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niranjans

Trending Lyricist I

The charge that was applied on Monday night remains 'pending' status in my bank account. I called my bank to see if there was a problem and they said Sonos' bank in the Netherlands hasn't fully completed the transaction on their end yet.

The fine print on standard shipping says 1-2 days in Europe, excluding weekends, so hopefully that means it will ship today to hit the 10 June date. Crossing fingers.

My status order just went from “back ordered” to “processing”. My Apple Card popped up as just charged, looks like we’re getting our Sonos ARC any day now.

Is your order in USA ?

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Extraordinary sound meets elegant design

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