Hey all 👋🏻
Quick heads up. We're doing some backend work with Amazon tomorrow, 8/12, from about 7–9 AM ET. During that window, you might notice some hiccups with Amazon services on your Sonos system.
Everything else like music playback (other than Amazon Music), the Sonos app, and your speakers, should work as normal. This is just a short maintenance window and everything should be back to normal shortly after 9 AM ET.
Thanks for hanging with us.
News
Amazon Outage 8/12/26
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Hoping this leads to Alexa+ on Sonos! 🙏🏻
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Note this might need a real Amazon Music subscription to repro. I know that Prime-only music behaves differently, and I have no way of seeing if that is also broken.
That’s good to know. Hopefully the maintenance goes smoothly and everything is back to normal after 9 AM. Thanks for the heads-up!
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