Sonos Employee

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A new Sonos App update is now available!

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Hey everyone!

This morning, we deployed an update to the Sonos app with a few changes and improvements to the user interface and experience. See below for a list of some of the things coming in this update.

iOS: 80.24.35
Android: 80.24.32

Improved Speaker Icons & Badging
- Updated hero speaker icon for grouping / output selection
- Add badging to the speaker icon to afford the number of targetable rooms in the group
- Use of color to communicate selected speakers
- Note: Web Controller will only be receiving the updated icons, not badging (numbers)
iOS 16 Limited Compatibility
- Devices that are unable to update beyond iOS 16 are:
  - iPhone X, iPhone 8 & iPhone 8 Plus (and older models)
  - iPad (Gen 5), iPad Pro 9.7 & iPad Pro 12.9 (Gen 1)
- There have been in app pop-ups on devices running iOS16 since July 7

Important Note: In the upcoming weeks, older Sonos players will feature a distinct firmware version compared to newer devices. This change will not impact your listening experience. It is designed to maintain product support and enable future innovations without impacting your current high-quality listening experience. These players will continue to receive essential updates, ensuring they are not 'frozen.'

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skullc

Prodigy III

Edit

forgot I have to run update 4 times 😜

all now updated odd that it tells you that it won’t work unless you update but all mine worked even when half not updated

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Network= livewire cpe pro 3 +eero 6 pro wireless

R

Rhonny

Prodigy III

Edit

forgot I have to run update 4 times 😜

all now updated odd that it tells you that it won’t work unless you update but all mine worked even when half not updated

In future you can run it from the Windows or Mac app instead. That usually completes where mobile fails.

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skullc

Prodigy III

Edit

forgot I have to run update 4 times 😜

all now updated odd that it tells you that it won’t work unless you update but all mine worked even when half not updated

In future you can run it from the Windows or Mac app instead. That usually completes where mobile fails.

Unfortunately I don’t use either anymore as I spent 25 years working on IT as I am now retired I don’t use them anymore 😊

but thanks for the reply 👍

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Network= livewire cpe pro 3 +eero 6 pro wireless

M

Msuki

Lyricist I

Hi! For some reason my soundbars (Beam g2 and Ray) have disapeared from my app and I can’t even Airplay to them, also my Beam g2 was connected to a pair of surrounds and a sub mini and it’s not anymore. It’s a known bug or it's only happening to me? If I connect them to my router with a cable them they work.

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Pools-3015

Prodigy I

Hi! For some reason my soundbars (Beam g2 and Ray) have disapeared from my app and I can’t even Airplay to them, also my Beam g2 was connected to a pair of surrounds and a sub mini and it’s not anymore. It’s a known bug or it's only happening to me? If I connect them to my router with a cable them they work.

Have you tried powering off everything: router, speakers and phone, and then powering them on again starting with your router allowing every device to fully boot before moving on to the next?

Having your speakers appear when you plug them in is an indication of WIFI issues.

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B

Blighty71

Contributor I

Hey everyone!

This morning, we deployed an update to the Sonos app with a few changes and improvements to the user interface and experience. See below for a list of some of the things coming in this update.

iOS: 80.24.35
Android: 80.24.32

Improved Speaker Icons & Badging
- Updated hero speaker icon for grouping / output selection
- Add badging to the speaker icon to afford the number of targetable rooms in the group
- Use of color to communicate selected speakers
- Note: Web Controller will only be receiving the updated icons, not badging (numbers)
iOS 16 Limited Compatibility
- Devices that are unable to update beyond iOS 16 are:
  - iPhone X, iPhone 8 & iPhone 8 Plus (and older models)
  - iPad (Gen 5), iPad Pro 9.7 & iPad Pro 12.9 (Gen 1)
- There have been in app pop-ups on devices running iOS16 since July 7

Important Note: In the upcoming weeks, older Sonos players will feature a distinct firmware version compared to newer devices. This change will not impact your listening experience. It is designed to maintain product support and enable future innovations without impacting your current high-quality listening experience. These players will continue to receive essential updates, ensuring they are not 'frozen.'

Hi @Mark W. …. Thank you for sharing a comprehensive review of the Sonos app software deployment… I have several Apple products that interface with my Sonos setup (incl. iPad Pro), so it is good to know which Apple products are supported and relevant ‘operating systems/firmware’. I do have a question relating to the Sonos products supported by the Sonos App, in particular the ‘Boost’ product. When/How much longer is this product going to be supported by Sonos/Sonos App, as this is the sole device that connects my Sonos Speakers/Sub to my Router.. Thank you for sharing your feedback…
Best, Ray

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Mr. T

@Blighty71 - See Legacy product update

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Blighty71

Contributor I

Thank you @Mr. T for sharing product update https://support.sonos.com/en-gb/article/legacy-product-update …. I purchased my Sonos products starting in 2014 and gradually grown my system, with last purchases being the ‘boost’ and ‘beam’ in around 2022/23. I really hope Sonos look after their older ‘legacy’ users, otherwise I’ll be ditching my equipment in favour of a more traditional home hifi system..

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Airgetlam

I suspect (just to add color to @Mr. T ’s response) that as Sonos is no longer producing/selling the BOOST, it will continue to be supported, much as the older BRIDGE has, but ultimately, given the advance over the years with home routers, you’ll be better off ‘retiring’ the device, and connecting your devices either via WiFi, or networking them to your router with Ethernet cable. I used to have two, they’re now collecting dust in a drawer.

All of the ‘new’ Sonos products no longer connect to the old ‘SonosNet’ signal created by the BRIDGE/BOOST, I suspect that all future products will continue this trend.

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Bruce

K

kyoootee

Lyricist I

I updated my MacOS. and now I can't connect to my Play1 speaker. I have a Mac mini M1. Sonos Controller for Mac : Ver. 17.2 , OS S2, Build 90067171.

The Play1 is recognized and connected on my iPhone App.

What do I need to do to have my Play1 connect to MacOS?

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