Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97129 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

A

Absolute40

Enthusiast II

Just took a look at the Apple App Store and the Sonos app’s recent reviews are universally critical - even the ones where the reviewer has accidentally pressed five stars instead of one!

Do Sonos care about that or are they happy to see their reputation plummet?

No more hardware until they completely fix the software. I’m using SonoPhone now (which sadly doesn’t have any sleep/alarm functions but plays perfectly with local libraries), whose sales must have sky-rocketed during the last week...

Be interesting to see if SonoPhone adds Alarms and Sleep timers to their app in the next release 🤣.
Shame they don’t have an Android version.

Bring back the old Sonos app. It was clunky, but it actually worked!

Bumper

I've been using the new android app this morning to play favourites via Deezer. Overall, quite a pleasant experience. Some issues but nothing catastrophic in the scheme of things.

But then, I also got this year's tax demand this morning, so anything else appears trivial at the moment 😜

Yes the colour scheme quite soothing and pleasant, pitty the issues sorry I mean dozens and dozens of other issues but those colors, and damn the Home Screen has been transformative to my music listening experience , no no transcendental, like Tom Cruise Scientology OT8. 🤣

B

Bill_29

Lyricist III

Well this is a brave move! Fire in the hole.

Sonos App Redesign AMA - Tue 14 May, 19:00 - 22:00

A

Absolute40

Enthusiast II

This courageous new app is the SONOS equivalent of BREXIT 😁😜🇬🇧

You just have to BELIEVE and it'll be a wonderful success.

Save your trolling and poor attempts at humour for another day, or take it elsewhere. Few things worse than a boring troll, except for this latest Sonos app.

Guess you were a Brexiteer then? How's that going then? 🇪🇺😋

For God's sake give it a rest. Take your political comments elsewhere.

Sir, Yes, Sir!

Happy now 😁🙂.?

If only border control also applies to apps, it might have prevented us Brits suffering from this update 🤣

Bring back the old Sonos app. It was clunky, but it actually worked!

C

castalla

Local Superstar

Just took a look at the Apple App Store and the Sonos app’s recent reviews are universally critical - even the ones where the reviewer has accidentally pressed five stars instead of one!

Do Sonos care about that or are they happy to see their reputation plummet?

No more hardware until they completely fix the software. I’m using SonoPhone now (which sadly doesn’t have any sleep/alarm functions but plays perfectly with local libraries), whose sales must have sky-rocketed during the last week...

Be interesting to see if SonoPhone adds Alarms and Sleep timers to their app in the next release 🤣.
Shame they don’t have an Android version.

Not sure when the app was last updated - I think it was years ago (may be wrong).

The dev has 2 android apps for LMS - agree that an android version of the sonopad/phone would be a plus.

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

C

castalla

Local Superstar

Just took a look at the Apple App Store and the Sonos app’s recent reviews are universally critical - even the ones where the reviewer has accidentally pressed five stars instead of one!

Do Sonos care about that or are they happy to see their reputation plummet?

No more hardware until they completely fix the software. I’m using SonoPhone now (which sadly doesn’t have any sleep/alarm functions but plays perfectly with local libraries), whose sales must have sky-rocketed during the last week...

Be interesting to see if SonoPhone adds Alarms and Sleep timers to their app in the next release 🤣.
Shame they don’t have an Android version.

Not sure when the app was last updated - I think it was years ago (may be wrong).

The dev has 2 android apps for LMS - agree that an android version of the sonopad/phone would be a plus.

And here's one of the android apps

Turn your Android phone or tablet into an audio player for LMS

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

M

mikewashburn

Avid Contributor I

Still no word from Sonos?

I have poured over the 1000’s of negative/critical forum posts, news stories, tweets, etc all over the imternet trying to find some sort official response to this customer service/PR disaster and have not found a peep. If there is one please link to it here.

It is so sad. As a very long time customer I felt a stronger loyalty and trust to Sonos than almost any other brand. And then they released this alpha software and shook my trust. But the lack of response is now turning into an even worse mistake than releasing the new app.

Sonos, make this right, apologize and explain, then make the old S2 available again and call this new app S3 in a few years once you’ve finished and tested it.

T

TomSzr

Lyricist III

Still no word from Sonos?

Sonos, make this right, apologize and explain, then make the old S2 available again and call this new app S3 in a few years once you’ve finished and tested it.

Amen. And as so many have said, there is a short window for them to do so or thousands of loyal customers will walk away.

C

castalla

Local Superstar

Still no word from Sonos?

Sonos, make this right, apologize and explain, then make the old S2 available again and call this new app S3 in a few years once you’ve finished and tested it.

Amen. And as so many have said, there is a short window for them to do so or thousands of loyal customers will walk away.

Yes, but where they gonna walk to. ? Comparable alternatives/equivalents are few (& very expensive, eg bluesound)

Any feedback on HEOS Denon?

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

J

JoeC

Trending Lyricist I

Still no word from Sonos?

Sonos, make this right, apologize and explain, then make the old S2 available again and call this new app S3 in a few years once you’ve finished and tested it.

Amen. And as so many have said, there is a short window for them to do so or thousands of loyal customers will walk away.

Yes, but where they gonna walk to. ? Comparable alternatives/equivalents are few (& very expensive, eg bluesound)

I agree that moving to another system won’t be trivial but I’ve been inspired to look around and see that I don’t have to stick to the Sonos ecosystem. Sonos has deeply harmed my trust in them. I have been with them since the early days, migrated to S2, continue to add/upgrade speakers, show friends, help set up friends, etc. This weekend I’ve played with Roon which is very cool, investigated Bluesound, etc.

Some kind of “oops, we are so sorry, we’re working on it….” would make me feel better than the courage comments.

Show more replies

Sign up

Login to the community