Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97129 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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Show previous replies

G

Gryphaea

Avid Contributor I

I’m the type of Sonos user, who hasn’t been inconvenienced significantly by the new app- not many of us have been vocal in this thread .

I use streaming services- Apple, Tidal - for most of my music. I do have some local music on a NAS, but also use Plex so can find tracks easily. I don’t use alarms/ timers.

I miss being able to queue up tracks, but can wait for it to be fixed; I’ll create playlists in the streaming services if needed.

I used to go to ‘about my System’ to see if I was receiving atmos, but that doesn’t show now. Hopefully that is on a future feature list

I’d like to be able to sequence all streaming services, not just one+ alphabetical

so my overall experience is positive. I prefer the new user experience. And after following the comments here, I’ve discovered SonoPhone so I have a great alternative app too.

P

PINielsen

Lyricist III

I’ve read most of the posts in this thread over the last few days and was threatened with a ban by one of the mods for an intemperate outburst to another user that was trying to tell us all to calm down.

One thing that does cross my mind would be to advise everyone to disable automatic firmware updates on their systems. I wouldn’t put it past Sonos to push out an update to the devices that makes them not work with the last versions of the S2 apps. Then they would have the perfect excuse to say that they cannot re-publish the old versions in the app stores.

I have zero trust in Sonos execs since this debacle started.

Great Idea.. but i cant find the option to actually open system updates on the new app…

what a mess

M

Madeinczech

Lyricist I

Most extensive? This is the worst app update ever. Useful features are gone, no widget, my playlists are missing , volume doesn't show the numbers, etc., etc. I dislike this and will look for another sound system.

A

Arcticpollen

Enthusiast II

From the home screen, click the gear icon at the top right: -

Manage

System updates

Then disable the “update automatically” option.

G

Geoff Allison

Contributor I

This quite simply has to be the worst app release I have ever experienced. So much functionality that we use(d) daily has gone, such as adding to playlists, timers, etc, etc, etc, it has all already been said.

SONOS - wake up, this is the second time you have gained terrible press and business impact with a release, sort this out ASAP for goodness sake!

R

RJSUK

Enthusiast II

Would Sonos please explain why they rushed out this awful update AND when we can expect a return to the useful features many of us used (eg queue management, playlist management, sleep timer ....)

It's here.

The we fell short comment in that link is ridiculous. Removing key features and claiming they fell short is an insult. Few welcome change but they've made what was an intuitive app that has, certainly for me, been running flawlessly for the past 12+ months, a cumbersome and sluggish experience. I've read a few possible excuses (new headphones; investors) but I've never known a company remove key features from an app and then issue a statement saying they'll be returning in a few weeks time. They've called it "courageous" and I agree. A courageous act of self-sabotage. Fortunately I have the old app still up and running on my phone, for the time being at least and will keep it for as long as possible. The review rating on Play Store for the app has tanked from 3.3 to 2.1 stars since the update.

C

castalla

Local Superstar

This courageous new app is the SONOS equivalent of BREXIT 😁😜🇬🇧

You just have to BELIEVE and it'll be a wonderful success.

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

A

Akaza

Lyricist II

I listen to a lot of different radio stations around the world. Now more than half of the radio stations stopped playing. Sonos please give me my money back and keep the lousy app to yourself😡

R

RJSUK

Enthusiast II

This courageous new app is the SONOS equivalent of BREXIT 😁😜🇬🇧

You just have to BELIEVE and it'll be a wonderful success.

Save your trolling and poor attempts at humour for another day, or take it elsewhere. Few things worse than a boring troll, except for this latest Sonos app.

C

castalla

Local Superstar

This courageous new app is the SONOS equivalent of BREXIT 😁😜🇬🇧

You just have to BELIEVE and it'll be a wonderful success.

Save your trolling and poor attempts at humour for another day, or take it elsewhere. Few things worse than a boring troll, except for this latest Sonos app.

Guess you were a Brexiteer then? How's that going then? 🇪🇺😋

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

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