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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97128 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1674 replies

Lyricist I
May 12, 2024

I tremendously dislike the new app. Where it was 2 taps to change my playlist, now it takes 5 and my playlist wont even play. Where there are radio stations, you can select tap play and they play. My playlist should be just as simple. I had better success with the old app. Not progress in my opinion

Prominent Collaborator I
May 12, 2024

So many questions about the Sonos Dev team and process…

Does the Product Owner actually use Sonos?  Or do they just use Spotify and stream AirPlay audio to their Sonos products?

Did they promise an Exec that the team would deliver an MVP (Minimum Viable Product) by mid May, and were then obliged to just get something deployed at the expense of quality?  Did they get a bonus for delivering on time?

Did they not think that their MVP was non-viable without queue management?  Or did they just not care because, hey Spotify can do that, and AirPlay works just fine.

Has the Product Owner ever heard that people keep a music library on a NAS?

(Pause to select some more music because the album I was listening to only had 9 tracks and I couldn’t add anything to the queue. F*S).

I have read that queue management may be delivered in July - how can that be so far down the prioritised backlog?

Was there any internal testing, let alone external testing?

Does the PO still have a job?

Would absolutely love to peruse the Sonos agile dev team Features and User Stories to understand what features were in this release and what dropped off the list.  Plus to see the interpretation of the stories would be a neat read. 
 

Enthusiast II
May 12, 2024

I’ve read most of the posts in this thread over the last few days and was threatened with a ban by one of the mods for an intemperate outburst to another user that was trying to tell us all to calm down. 
 

One thing that does cross my mind would be to advise everyone to disable automatic firmware updates on their systems. I wouldn’t put it past Sonos to push out an update to the devices that makes them not work with the last versions of the S2 apps. Then they would have the perfect excuse to say that they cannot re-publish the old versions in the app stores. 
 

I have zero trust in Sonos execs since this debacle started. 

Prominent Collaborator I
May 12, 2024

I’ve read most of the posts in this thread over the last few days and was threatened with a ban by one of the mods for an intemperate outburst to another user that was trying to tell us all to calm down. 
 

One thing that does cross my mind would be to advise everyone to disable automatic firmware updates on their systems. I wouldn’t put it past Sonos to push out an update to the devices that makes them not work with the last versions of the S2 apps. Then they would have the perfect excuse to say that they cannot re-publish the old versions in the app stores. 
 

I have zero trust in Sonos execs since this debacle started. 

Of all the things to do, pushing an update to lock in the new app would be … I don’t know, perhaps someone facing consequences would try, but responsible release managers would sooner quit than double down on a bad bet. 

Lyricist III
May 12, 2024

Sorry to say it but this new app is not good. Its missing some key features like an ALARM and the dark mode but to boot its just nasty looking. If it were a car it would be the horrid bubble looking Nissan Micra. The app wasn’t broken but they decided to try fix it anyway and have done a very poor job at that. I used to praise Sonos and recommend it to my friends but not  any more.  

Local Superstar
May 12, 2024

I’ve read most of the posts in this thread over the last few days and was threatened with a ban by one of the mods for an intemperate outburst to another user that was trying to tell us all to calm down. 
 

One thing that does cross my mind would be to advise everyone to disable automatic firmware updates on their systems. I wouldn’t put it past Sonos to push out an update to the devices that makes them not work with the last versions of the S2 apps. Then they would have the perfect excuse to say that they cannot re-publish the old versions in the app stores. 
 

I have zero trust in Sonos execs since this debacle started. 

Of all the things to do, pushing an update to lock in the new app would be … I don’t know, perhaps someone facing consequences would try, but responsible release managers would sooner quit than double down on a bad bet. 

Release Manager - what a ridiculous job title.  Sort of like a glorified check-out clerk but probably does less actual work and little grace. 😜

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Lyricist III
May 12, 2024

Has an official rollback to the previous stable version of the app been discussed within Sonos?   

It completely fails to start on some of my devices, and is missing critical functionality on others.

Sonos would be well advised to withdraw the current version and restore the previous one ASAP until the significant regressions can be addressed and fixed.

 

Lyricist I
May 12, 2024

Honestly, none of the features you published are any use to me or my family and the functionality is a step backwards.

Sure you want to simplify your codebase and make a fancy webapp where you can switch on and off features in real time. But all i want is to listen to music through streaming, from my NAS and have an alarm where i can wake up to my favorite music.

It is very disappointing having to switch back to my annoying alarm clock, just because you decided to remove this useful feature for a ton of useless stuff.

I always thought that it can't get worse than New MS Teams and New MS Outlook. I was wrong!

Lyricist III
May 12, 2024

Downloaded the new app over the last two days.  Not a fan.  We have over 1500 albums stored on a NAS.  With the new app browsing the music library is a major pain.  If you go to an area like Artists there is no longer an alphabet column where you can jump to a specific letter.  Am I supposed to scroll through 1,500 albums worth of artists?  Same problem on the Albums menu.

The search function is not as useful as it used to be.  Previously, if you searched for an artist it would search your music library as well as your services.  How is dropping the music library from the search results an improvement.

Finally, the old app allowed you to go to the different sets of speakers from anywhere in the app.  This was very useful if someone was listening in one part of the house and you want to listen to something else in a different part.  This no longer seems possible, or at least it is not easy.  Every time we have gotten to a list of the different speakers it seems the only option is to add those speakers to the ones you are already listening to.  

This new app is a mess.

Lyricist I
May 12, 2024

Where is the alarm feature?