Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97128 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

S

Strava

Lyricist I

No. That’s not true. At least for me. In the Favorites section are only my playlists made by Apple. However all my individual playlists have disappeared. It’s a disaster.

S

Sieds Eitens

Lyricist II

What a nightmare the new app. I am serious think about ditching the whole system. It is deadslow radio channels have disappeared. Figuring out how to tweak the eq base and treble requires highschool experience. It did not solve the intermittent problem of playing music. @sonos please fix this rapidly or accept losing customers.

B

beynym

World-Class Superstar

The Sonos Playlists are now in the Sonos Favorites ‘Pinned Category’, you probably just need to expand it.

Sorry, @Ken_Griffiths, they're not there. I admit, they were there yesterday, for a brief period, but they disappeared all of a sudden and they're gone since.

Ken_Griffiths

The Sonos Playlists are now in the Sonos Favorites ‘Pinned Category’, you probably just need to expand it.

Sorry, @Ken_Griffiths, they're not there. I admit, they were there yesterday, for a brief period, but they disappeared all of a sudden and they're gone since.

The playlists are stored on the Speakers themselves - see if changing the associated speaker for your controller device brings them back.

F

Fabiozoc

Lyricist I

The preview page on the website seems to suggest there will be no ipad app, we’ll now have to use a browser on ipad. That’s terrible if true.

Also, I suspect ‘classic’ search will no longer be available rendering locally stored content unplayable as the new search doesn’t work with local content in your own media library.

If the above things are true this is a terrible update.

I don’t want to get all negative as none of us have played with it yet, but I hate fiddling about with a phone screen and the whole move to home automation cries out a full l-on wide tablet / iPad experience. And no I don’t want a browser experience either. Oh God, I’m reading far too much into this, but already I'm finding what I’ve read so far kinda depressing.

Yep, an iPad is the perfect remote control for a home music system, removing this ability and forcing you to use a smaller home screen is an utterly ludicrous decision.

And if they’ve removed the ability to play locally stored content on my network I need a whole new system that won’t be Sonos.

They’ve removed the local library function ??? I can’t local library settings anywhere in the videos. Seriously I will be one VERY unhappy (and soon to be ex) Sonos user if this is true.

Guys….I hope it’s a joke… they can’t be so stupid to have erased one of the best service offered…the possibility to stream a local library…again…It should be a joke… otherwise I sell everything!!

M

metamatt42

Contributor I

Does someone in charge at Sonos not understand what makes Sonos great? I love music, have loved Sonos as the best way to play it, and am actually sad/confused/angry over exactly how bad this update is. I would have thought Sonos would have learned something from previous poorly messaged and poorly managed update debacles; you lost a lot of brand goodwill over the S1/S2 thing; however in that situation it was still possible to get a good music listening experience. As far as I can tell in this update (v10 for iOS at least), it’s not at all possible to get a good music listening experience.

What’s so bad that I noticed just in the first few minutes of using the new app?

search doesn’t work well
no queue management
significant lag just starting playback

Please roll back immediately.

Ken_Griffiths

Guys….I hope it’s a joke… they can’t be so stupid to have erased one of the best service offered…the possibility to stream a local library…again…It should be a joke… otherwise I sell everything!!

I guess not because a users local library is still there for many users - see screenshots attached from my Sonos App, just as an example, to show the new App definitely has that feature.

Bumper

Guys….I hope it’s a joke… they can’t be so stupid to have erased one of the best service offered…the possibility to stream a local library…again…It should be a joke… otherwise I sell everything!!

I guess not because a users local library is still there for many users - see screenshots attached from my Sonos App, just as an example, to show the new App definitely has that feature.

Yeah it’s there for sure, just sometimes it inexplicably doesn’t show up. It shows up in Sonophone and other third party apps I’m using, just not always in the official Sonos app … because its a buggy POS imo.

B

beynym

World-Class Superstar

The Sonos Playlists are now in the Sonos Favorites ‘Pinned Category’, you probably just need to expand it.

Sorry, @Ken_Griffiths, they're not there. I admit, they were there yesterday, for a brief period, but they disappeared all of a sudden and they're gone since.

The playlists are stored on the Speakers themselves - see if changing the associated speaker for your controller device brings them back.

Have reset the app. To no avail. Have logged out and back in. To no avail.

H

HenriR NL

Enthusiast II

Guys….I hope it’s a joke… they can’t be so stupid to have erased one of the best service offered…the possibility to stream a local library…again…It should be a joke… otherwise I sell everything!!

I guess not because a users local library is still there for many users - see screenshots attached from my Sonos App, just as an example, to show the new App definitely has that feature.

Yeah it’s there for sure, just sometimes it inexplicably doesn’t show up. It shows up in Sonophone and other third party apps I’m using, just not always in the official Sonos app … because its a buggy POS imo.

and (also / or?) because it takes ages for the app to react / scan whatever it has to scan to function - see for instrance how incredibly slowly it reacts to attempts at changing the volume of one (or more) speakers. You may want to wait a bit when on the m,ain screen and see if your libray finally shows up.

Show more replies

Sign up

Login to the community