Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97127 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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User519801

Enthusiast II

If anyone has updated on iOS and needs a solution , try SonoPad.

Seconded. Installed on wife’s iPad and normal service resumed. It doesn’t do alarms but it has Nas, searching and queue editing working great

T

Toolio

Prodigy II

If anyone has updated on iOS and needs a solution , try SonoPad.

I have used SonoPad for years. In many ways I preferred it to the (previous) Sonos apps. Now it is a necessity because it actually plays services that will no longer work through the new Sonos app, such as CBC radio.

S

Star35

Lyricist I

I have the new app running on Android, I now have no access at all to my large music library running from a NAS. I can’t browse it, there’s no functionality to add it, I can’t search it. I understand other people have a “Your Sources” section under “Your Services” but I don’t have this, or any way to add it.

The only reason I bought the system was to play my own music, now I don’t even have access to it. If the answer is that I am supposed to wait until July for an “update” that gives me back what I had before, please understand that I will have abandoned Sonos long before then, and will be switching to one of your rivals.

M

musicbringsjoy

Lyricist I

BRING BACK THE ALARM FEATURE IN THE APP UPDATE.

What a ridiculous update. Way to actively make the product worse for no reason.

S

Stum5858

Lyricist II

In utter despair I have downloaded the sonopad app, and restored my requirements seamlessly. If you are reading these posts Sonos you must be utterly shamed that a third party app does what your own app cannot. What a disgraceful situation. If you haven’t sacked your entire team around this shambles then god help you…

H

Harvo

Contributor II

My morning alarm which was music has been replaced by a Sonos charm sound.

First awareness I had of the limitations of the new app is trying to fix the alarm. As we know, alarms aren’t implemented yet, so I contacted support for advice.

In the absence of a Windows PC or MacOS device, all support could advise to stop/fix the alarm ringing each day is a factory reset of the affected speaker. At which point there will be no alarm at all. Otherwise put up with the noise until they finish developing the app. No opportunity to downgrade etc.

Absolute joke!

S

siwalker

Lyricist I

Wow. I've spent a few months wrestling with an unstable SONOS system. I was finally getting somewhere and then... What? A new app out of nowhere.

My music library has disappeared. 12000 tracks on a PC drive on the network. There appear to be no settings to add this.

Every time I open the app "No products found". A couple of seconds later - oh, here they are. Even though I had the app open a minute ago.

"something went wrong message" pops up constantly, almost preemptively.

Favourites no longer work. Click one and "something went wrong". Go to service to find it, it plays OK. So delete the favourite and re-add. Doesn't add, though it says it did.

The main zone display doesn't show the icon, station or programme details for BBC Sounds stations.

New UI is horrible. Volume controls have always been dreadful in SONOS apps. This is even worse. Overview is cluttered. Disconnect between zones and sources.

Give us back S2 and work on this as a beta.

A poor decision to release this.

Android app. 12 SONOS units. 15+ years.

S

Sladest

Avid Contributor I

SONOS gives no public excuses or apologies following this new app crap! WHY?

R

rohang

Contributor I

Having been a proud Sonos owner and advocate for over a decade, the 14th May AMA from the App Product Team will determine whether I give up on Sonos and explore alternative multi-room audio options, such as Bluesound or Bose.

O

osm

Wow. I've spent a few months wrestling with an unstable SONOS system. I was finally getting somewhere and then... What? A new app out of nowhere.

My music library has disappeared. 12000 tracks on a PC drive on the network. There appear to be no settings to add this.

Local library seems to be present in the new app for some but not others. I’m guessing its to do with different SMB share settings used by different people. Given the following article I wouldn’t be surprised if the new app doesn’t work with SMBv1: https://support.sonos.com/en-us/article/use-a-nas-drive-with-sonos

Perhaps check what SMB version your PC is using for shares. If its using SMBv1 change to SMBv2 or SMBv3.

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