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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97099 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Local Superstar
May 8, 2024

It seems that Marty won't be attending. 😂😁🔥

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Lyricist I
May 8, 2024

Cannot believe that yet again you’ve dumped an incomplete and dysfunctional piece of software on us! I use my system primarily for local playback from my NAS and you’ve now made it impossible to play more than one track at a time. Absolutely disgusted with this rubbish and even more unimpressed that I couldn’t just have the option to continue using the original app until you sorted this fiasco out. You’ll never get another penny from me as I’m tired of financing great hardware that relies on idiotic decision making and inept software composition. Goodbye Sonos, hello Bose (or frankly anyone that doesn’t take me for an idiot).

Lyricist I
May 8, 2024

Ok, here´s the timeline for the (old) new features that are gone with the update:

https://www.smarthomesounds.co.uk/blog/sonos/sonos-new-app-launched

 

Auto Trueplay / Quicktune Era (100 & Era 300) - Arriving in Late May
Snooze Alarms - Coming in June
Google Assistant Setup on Android - Coming in June
Sleep Timers - Coming in July
Find Missing Products Tool - Coming in July
Offline Devices - Coming in July
Queue & Playlist Editing - Coming in July

Local Superstar
May 8, 2024

Would be really interested in the Panelists’ responses to what Sonos stated last month when they mailed customers about the new App, specifically this part:

How will this affect my system?

We've taken great care to ensure that this update only enhances your Sonos experience. Your products, features and services will work as they always have, and all your settings will be saved.

They are false assurances and lies - and they knew in advance that functionality was being removed/held back.

If they were unable to deliver their commitments they should have held back or stated what was being removed - not just do it anyway.  What a staggering lack of respect to their customers.

Contributor I
May 8, 2024

Ok, here´s the timeline for the (old) new features that are gone with the update:

https://www.smarthomesounds.co.uk/blog/sonos/sonos-new-app-launched

 

Auto Trueplay / Quicktune Era (100 & Era 300) - Arriving in Late May
Snooze Alarms - Coming in June
Google Assistant Setup on Android - Coming in June
Sleep Timers - Coming in July
Find Missing Products Tool - Coming in July
Offline Devices - Coming in July
Queue & Playlist Editing - Coming in July

JULY?!?!

Bumper
May 8, 2024

Would be really interested in the Panelists’ responses to what Sonos stated last month when they mailed customers about the new App, specifically this part:

How will this affect my system?

We've taken great care to ensure that this update only enhances your Sonos experience. Your products, features and services will work as they always have, and all your settings will be saved.

They are false assurances and lies - and they knew in advance that functionality was being removed/held back.

If they were unable to deliver their commitments they should have held back or stated what was being removed - not just do it anyway.  What a staggering lack of respect to their customers.

This is pretty incredible. Like did they think we wouldn’t notice all the missing features? I don’t get why they would hype this update at all, let alone release it. they had to have known this type of reaction would be coming.

Enthusiast II
May 8, 2024

Sonos has just won the lie of the year ward - this new app is a total disgrace. Not even sure it could qualify as a beta version. You are killing your brand / name. 

Contributor I
May 8, 2024

Kudos on the new mobile app! It’s mostly great, but one feature I used regularly in the old app is now missing: Mute!

As I move throughout the house, I sometimes like to mute all speakers, then adjust the volume on 1 or more speakers in the room where I am (rather than ungrouping and having to regroup later). 

I also miss being able to tap on the group volume control and seeing all grouped speaker individual volumes appear.

The option to easily tap into adjusting individual speaker EQs is also gone from the new app.

Please consider bringing back these volume capabilities in the new app.

Thanks!

Enthusiast I
May 8, 2024

The lesson learnt here is to not apply any updates until others confirm that it’s ok.  A few bugs are to be expected but this seriously nobbles the systems of many users.

Contributor I
May 8, 2024

They really need to pull back this app until all the functions work….