Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97138 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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H

HenriR NL

Enthusiast II

One of the biggest problems with the new app appears to be that it is defective for different users in different ways. I cannot imagine how this can be, but presumably that will be more difficult to fix than if everyone was suffering on the same way.

I know het the same impression. Also: issues that first affected some users but not others somehow “spread’ to additional users inn the couyrse of time - like my alarm playlist sudenly not playing and being replaced by sonos chimes….

M

Mr Joolz

Lyricist III

The new app is still a bit of a mess to be honest. It keeps losing its connection, especially if the device has screen-timed out; going back in you are lucky if the Sonos app recognises you. I find you have to close all open device apps and then reopen Sonos; then it sometimes works. But not always!

My biggest objection originally was not being able to access my Local Library on my NAS drive. That has since been rectified, but I’m missing the album art (covers) that used to appear. Indeed, this is an issue as well when streaming from my Amazon music account. I don’t know whether they intend to correct this, if indeed they even recognise this as an “issue.”

I feel very fortunate that on one of my devices I didn’t enable the auto update feature, so I still have the previous (and far superior) iteration. They really should make it possible for people to revert to that version, if that is the one they would prefer to use.

I would hope that Sonos are listening to their customers and are planning on sorting out all these issues in as speedy a fashion as possible. But I am not going to hold my breath.

A

Adam Hay

Lyricist III

There are certainly still issues coming and going. I have had the "Your Sources" option twice now on my Android platform. When there it has shown my library. But neither time did it persist, but rather disappeared again.

D

desouz

Lyricist I

No idea why, but I am unable to add any music services, Spotify etc to my home screen. Also, speakers I have added disappear. My SONOS system has been useless since I updated to this new app. Anyone else have this problem? I have zero music.

H

HenriR NL

Enthusiast II

I’ll not be giving up the desktop controller for a long time. Interacting with the system requires much less fuss than forever scrolling up, down, and sideways on the pad/phone versions. Plus if you dwell too long on a phone/pad screen area something will be selected, maybe not something that you intended.

Don't worry, Sonos probably will find it is a good idea to ‘cancel’ the dersktop controller. Isn't it why they are launching the web app?

H

HenriR NL

Enthusiast II

I’ll not be giving up the desktop controller for a long time. Interacting with the system requires much less fuss than forever scrolling up, down, and sideways on the pad/phone versions. Plus if you dwell too long on a phone/pad screen area something will be selected, maybe not something that you intended.

Bumper

I’ll not be giving up the desktop controller for a long time. Interacting with the system requires much less fuss than forever scrolling up, down, and sideways on the pad/phone versions. Plus if you dwell too long on a phone/pad screen area something will be selected, maybe not something that you intended.

Oh but don't worry, Sonos is most likely to ‘cancel’ the desktop controller….. Things that do work are no fun.

They’ve already announced it’s being shut down by the end of the year. FYI.

H

HenriR NL

Enthusiast II

So, some 5+ weeks after the launch of the app it is still non functional. Well done people! Adapting the volume through the app is a crime, the app takes minutes (literally) to launch itself fully, show which track is playing, how to get the alarm to play the music you selected instead of the Sonos chime is a mistery etc. I won’t even begin about the more ‘complex’ (!!!) issues like being able to search in one's own library and so on. What a disgrace, really.

H

HenriR NL

Enthusiast II

I’ll not be giving up the desktop controller for a long time. Interacting with the system requires much less fuss than forever scrolling up, down, and sideways on the pad/phone versions. Plus if you dwell too long on a phone/pad screen area something will be selected, maybe not something that you intended.

Oh but don't worry, Sonos is most likely to ‘cancel’ the desktop controller….. Things that do work are no fun.

They’ve already announced it’s being shut down by the end of the year. FYI.

Of course (i thought I read something about it but wasn't sure). Well, good luck to all of us - I do not see Sonos solving the many issues of the app anytime soon ….

R

Rory Colfer

Lyricist II

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

It’s laggy and very user unfriendly. My daughter and I hate the new app and you have lost two fans. It’s the very definition of enshitiffication

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