Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97138 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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Show previous replies

garfieldairlines

Under no circumstances should my speaker system be accessible from the web. This is a MASSIVE security breach waiting to happen.

Yes, if you’re not careful, the North Koreans will be adding Dua Lipa to your Sonos Favourites.

This is my network and it is my right to say what or who is allowed to access what (or not) online.

I never agreed to have the controls of my sound system online when I bought my pair of Sonos speakers… A lot of companies need to learn what “consent” means again.

Yet another software update where users weren’t asked one second if it’s a good idea or not… “Oh we will add it to the roadmap” is PM code for “not before 6 months”.

I wonk in IT. Don’t fool me.

https://garfieldairlines.net

P

Pierresimon

Lyricist I

Please fix the queue management! With Spotify as an added service in the new app the only option is „replace queue“. No more add after or at the end of the queue. That and the fact that you can not edit the queue is a huge inconvenience and it is a shame that this was not regarded in the redesign of the app. Please fix soon.

M

Me40

Enthusiast I

Yesterday I had to change my iCloud password and this morning … another brick in the wall. SONOS as expected prompts for reauthorizing my Apple account to be accessible again through SONOS. So far so good. I did it many time in past. All my playlist from Apple Music are visible but not playable. In SONOS app play tab it only replaced the titles one after another for 2-3 seconds and skips to next which again is not starting. And after that try regardless which playlist from Apple Music I open and try to start playing - SONOS app continues to cycle on that very first playlist I tried to play and that's all. That's really all. I tried to do the same from Win PC all - no possible to play anything from my Apple Music playlist although they are imported and visible - throws error not possible to add to the que... This is really too much. One cannot spent whole day jiggling with your precisely amateurish work. Please fix this Apple account authorization problem that is in you garden. It was possible to play that stuff this morning prior to my alarm. Alarm in the morning is set to play Apple Music playlist and it started to play chimes instead of music (that is ok) when cannot access the source but to not be able to access the source after re-authorization is not ok.

By the way - speakers and or channel (from paired speakers) in my set up continue to cut out and in randomly on daily basis. Is this within your understanding of delivered to customer experience?

M

maven

Enthusiast I

This app can’t match the old app. This app feels like a pre-alpha in usability and takes away (meaningful access ) to features that have been enjoyed by the community for years. What’s the point of bringing a new app that has no way of competing with the old app within a reasonable timeframe? I don’t believe anyone asked for a new app from what I can tell.

I

iantergalactic

Lyricist II

It’s a NO from me. Accept defeat. Roll back. Let the users have the previous app back. This new app is utterly awful in all respects. It’s unintuitive, cluttered and horrible to use, and that’s without mentioning that any useful features have been removed. Utter junk.

I

Ian_S

Prodigy III

Just wanted to register my disgust at this app update. I’ve been using Sonos for a long time and local library usage is most of my usage pattern…

However even that doesn’t excuse just how awful the new app is. Luckily after the shock of what it did to my phone, I managed to retain the previous app elsewhere. So now my phone is effectively in Alpha test for this… It’s just awful on so many levels. Even the basic stuff like connecting to the devices and just pausing/restarting is painful.

You can’t scroll through pages of stuff without the simple solution of being able to select a letter… everything does this, even Apple Carplay in the car manages an easy to use letter selection…

Sonos you need to hang your head in shame. I’ve gone from being an advocate to friends and family, to being neutral after the S1 to S2 debacle for which I never got the CR100 rebate… and now I’d tell people to firmly avoid Sonos right now as if they had to start a system with this app they’d be taking it back for a refund and would never take anything I recommended seriously ever again. Also I like my friends so pushing this on them would just be rude. (Even with the latest alpha-code updates...)

T

that metal man

Enthusiast I

Here we go again.. What a crap investment this was. Now I must disable auto updates on all of my ios devices so Sonos doesn’t destroy my home system again.

I WILL NEVER PURCHASE ANOTHER SONOS PRODUCT AGAIN, AND THIS IS WHY.

YOU HAVE NOT LEARNED A DAMN THING.

I am with you. I WILL NEVER PURCHASE ANOTHER SONOS HARDWARE PIECE EVER AGAIN.

jgatie

I am with you. I WILL NEVER PURCHASE ANOTHER SONOS HARDWARE PIECE EVER AGAIN.

Which begs the question: Why should they care if they already lost you as a customer?

G

Gaham

Headliner I

I am with you. I WILL NEVER PURCHASE ANOTHER SONOS HARDWARE PIECE EVER AGAIN.

Which begs the question: Why should they care if they already lost you as a customer?

Sad but true.

K

klrmlr

Enthusiast I

I am with you. I WILL NEVER PURCHASE ANOTHER SONOS HARDWARE PIECE EVER AGAIN.

Which begs the question: Why should they care if they already lost you as a customer?

Sad but true.

It would appear that they didn’t care to begin with!

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