Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97136 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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D

DanSpin

Trending Lyricist I

At this point it is very clear that Sonos is not listening to our cries for making the old S2 app available for IOS. There is no Sonos employee that plans to apologize for this debacle. After I spoke with support and sent a terse response to a survey no one responded.

WHAT THE HELL!

Thankfully, I have installed SonoPhone (somewhat clunky imho) and already had built a dashboard in Home Assistant to control my Sonos system.

Sonos, stop being a flock of Ostriches and help your customers!

C

castalla

Local Superstar

At this point it is very clear that Sonos is not listening to our cries for making the old S2 app available for IOS. There is no Sonos employee that plans to apologize for this debacle. After I spoke with support and sent a terse response to a survey no one responded.

WHAT THE HELL!

Thankfully, I have installed SonoPhone (somewhat clunky imho) and already had built a dashboard in Home Assistant to control my Sonos system.

Sonos, stop being a flock of Ostriches and help your customers!

UNFAIR to Ostriches who possess a higher level of Awareness than Corporate Command 😝😁😎

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

T

tallison

Lyricist I

My goodness this is a difficult app to use.

First thing I discovered is that if you play one podcast and it finishes, it will continue to play the entire library. Never did this before and that was disappointing.

Second thing I discovered is that there's been another change in behavior. What I would select a channel or station to play I would be prompted to select a room. Now it just picks one or picks the last active one which is really annoying because I do have more than one room and sometimes I live in a different room.

Overall, this is a mess. I'm reverting to listening to some content (podcasts) via Google hockey pucks because it's easier enough to forgo the sound quality. That's messed up.

L

lallu

Lyricist II

Seriously Sonos, I had a working system before the update. Now I have multiple bricks that look like speakers all over the house. WE NEED THE FIX NOW!

F

Fred 1

Lyricist I

I too had a working system. I suspect that I will have to reset all my speakers and then try to set up again. Such a waste of time. Love the sound system. Hate the updates.

M

Michels911

Lyricist I

For me after update whole system seems useless, cannot find devices, and if it finds few if them looses connection all the time.

I reverted back with previous version Android APK that seems ok again.

What i tried in new UI completely counter intuitive for me😬

C

c920

Lyricist I

New app really messed up a fairly well functioning system. Constantly having to reconnect commponensts. contstantly having to restart music queue. switching to/from tv/music is a disaster.

Was there any testing done at all? Have you heard of regression testing?

Do I really have to wait until mid June for the ability to fix my network?

Very dissapointing

T

Treya206

Lyricist I

Just adding my two cents to this unmitigated disaster of an update…

I woke up this morning to empty rows and circles on my iOS Sonos app. It said I had to log in. Neither favorites nor services. My speakers were correctly displayed and the two that were playing were showing they were playing...but because they were playing a personal, local file, the title was “No Title”. (The old app would use the file’s filename when metadata was unavailable, which was sloppy but much better than nothing.)

I forced quit the app, reopened and slowly, things started appearing. I didn’t need to sign in. I don’t remember ever needing to force quit previous Sonos apps.

However, my biggest problem with this version has been the lack of any queue. The queue won me over to Sonos in 2007. It’s the one feature I used to show off. Why in the world would Sonos think it’s okay to ship an app without a queue?

I was not worried about Sonos before the AMA “event” but I’m quite worried after seeing how that was handled.

K

kassey22000

Enthusiast II

So folks, I have now started to sell off my Sonos equipment. I have ordered two Homepods to see if I can live with them. I will miss the easy of use of Sonos, especially versions before S2. S2 has caused me so much issues where I suddenly can’t control speakers, music drop outs, pairing issues, app takes forever to start on latest gen Apple devices etc etc. This new app was the huge straw that broke the camels back.

It’s strange how I started with 6 Airplay devices and migrated to Sonos. Now I migrate back to an Apple solution again. I will miss the portability of the Move devices and the play que etc.

I think this moment is the start of a downward momentum for Sonos where they eventually will be bancrupt. I have recommended sonos to about 10 friends which I probably now need to help move out.

I am sure sales will go down right now. To compensate Sonos will start charging us for stuff we don’t need. This will move users away.

I give them two years, then Sonos is no more.

I am sure they will eventually fix the app sort of, but the lag introduced with the cloud control will never go away.

YES! I sold the last Sonos shares from my 401k mix.

You appoint a CEO from a failed tech company (Blackberry) and think they’ll make Sonos a better company??? Sonos is going the way of Blackberry. BYE!

M

Me40

Enthusiast I

Oh SONOS, SONOS. Seems you're heading from bad to worse. I installed the update of the “update” today in order to have back at least the alarms. Of course alarms didn't come back...at it was needed to update also all my SONOS devices. More than an hour wasted - update was not going on throwing ERROR 1005. Reading what to do, restarting several times my wi-fi, then restarting all of mine 9 speakers and 1 sound bar, then new and new attempts to update...finally after hour and half speakers were updated. A beg you pardon we're not fan boys here to sit around your system and to suffer each and every try to improve it. If you don't know how to make it better ask someone that knows how to. If you cannot afford that - just keep it as it was. And now after the update of the “update” few rooms got disconnected themselves 2-3 times. Also stereo pair in living room “looses” one of the channels from time to time. And app is working slower and slower. I know that you know it all but from you and me - I pay for decent service and you’re the one that promised to deliver it - so please just do it.

And to not be that much on the negative side - thumb up for playing apple music lossless now (it would be nice to share with us it was compressed so far)

p.s. While writing that post two more interruptions in living room playback - when to expect next update of the update of the “update”?

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