The new Sonos Mobile App & Web App

I would honeslty just an actual apology to be issued, rather than defend an iterative application that was not ready for release. For a system that is reliant on an application and also connecting to a network, it’s an outrageous failure that WiFi networki information wasn’t a priority feature in this release. If I could offload this system and get some money back without feeling guilty for saddling someone else with a product line managed by executives more concerned with a new product release than existing customers, I would absolutely switch to another brand. Poor form, Sonos. 

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

• Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
• Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
• Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
• Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

You new App Sucks!!!!!

What a wreck! My Boost is not connecting. Can’t find how to tell what version of the app I have. Half my system won’t connect. Wish I had never updated. Learned my lesson not to trust SONOS. 

There doesn't seem to be an inbox anymore that I can see so the CEO can't message everyone but a public statement of some kind is in order and the board should be driving it. They have a duty.

Can I ask …. what’s wrong for the new Sonos apps?? 

1. Widget disappear…  I cannot control on my mobile page. 
2. sleep mode ...the useful sleep timer GONE
3. why the search engine ….. now so complicate ??! 

use for more than 7 years…. now feel so SAD, Disappointed and nervous when focusing on the App….!!!!!   .😣😰😑

Thank God you introduced the new Sonos app.

Thank you for letting me know that i cannot use my local libraries. 

Thank you for the money you saved me as I will not buy another Sonos until you decide to listen to your customers.

I wonder what the ratio is for NEGATIVE versus POSITIVE responses overall?  My impression out of the 1000s of posts is something like 99 against to 1 for.  Even that may be generous!  

The silence from Sonos High Command is DEAFENING (yes, I'm shouting - anybody there?) 

Hello Sonos,

Please fix Android App asap or rollback.

This new app is barely usable, don’t support major features, is ashaming your company and your customers.

How can a corporate like you relase such application and think this would be ok ?

I am shocked and I won’t wait long for you if you are unable to listen, consider and fix your total failure.

Please act now, acknowledge, appologize and fix it

Update: two of my speakers (out of the five Sonos speakers that I have) now appear on one of my devices (only on my iphone, not my Ipad or the Web browser) so some genius at Sonos has managed to get me 20% of my previous functionality back?!

SONOS: GIVE THE OLD APP BACK SO I CAN USE MY SYSTEM AGAIN!

How come you are still recommending this absolute sh*tshow of an update weeks after it is clear how terrible it is?

I’m user of Sonos devices since 2015. I made several playlists through this time that now, with this new app have all gone.

In addition, even if I wanted to make a brand new playlist, I cannot do it because it is not possible to add songs to an existing queue.

This is a big leap backwards in app performance as long as I cannot enjoy the music what I want, when I want and the way I want.

I suggest you to get back to old app and re-think completely the new one.