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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97132 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Avid Contributor I
May 16, 2024

Can people please stop posting that Sonos didn’t run a beta (there’s at least one post in this topic from a beta tester who confirmed they reported all the most common issues) or doesn’t know how to do software development. 

dpg50000 wrote:

I never saw that, i also asked if anyone here was a beta tester, can you remember what page was this on.

 

Enthusiast II
May 16, 2024

I’m reading through Sonos developer documentation, I think they need to heed some of their own advice.

Principles (sonos.com)

Here are a few excerpts from Sonos principles…

“Sonos strives to create simple, easy-to-use experiences that don't distract our users from their everyday lives.”

“It's important that your integration stays up to date, clearly presents the content that's playing, rooms in which it's playing, and volume level at which it's playing.”

“Response times in the Sonos system are important. We want our users to enjoy their music and content without needing to think about controlling technology. Slow response times are unsettling. They force users to take their attention away from what they care about (their music, an activity, their home life) and focus on the technology.”

“Sonos is a system that just works, predictably and reliably. Listeners don't want speakers to stop playing or rooms to be removed from groups unexpectedly.”

“Be user focused

Keep in mind that households are typically made up of different types of users with varying degrees of technical interest or know-how. Users will be interested in getting easy access to the capability or experience your product provides. Don't assume that they are interested in the underlying technology or want to spend time researching and learning.”

“Make sure that you test your integration with different types of users. Don't rely on your own experience to decide if something is easy to use.”

Bring back the old Sonos app. It was clunky, but it actually worked!
Local Superstar
May 16, 2024

Tried using the Courageous app to play Tidal Tracks - useless without queue management.  Gave up and returned to the relative sanity of the native Tidal app. 😁😎🎶

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Trending Lyricist I
May 16, 2024

The alarm clock has been back since 80.00.08, but ....The alarm clock with a desired wake-up time of 6.30 only wakes up with a two-hour delay, at 8.30 am. Could it be that the current local time is not being used?

Read elsewhere people having a one hour delay on  alarms. Seems they put alarms back , but not bug free. No surprise. 

gmt+2 = Germany Summertime

Avid Contributor III
May 16, 2024

The new web app doesn’t fit on the screen properly. Either the top is cut off, or the bottom. 
 

 

Ken_Griffiths
May 16, 2024

@jay house 

Might it be the browser zoom settings, or larger font size you perhaps have put in place?

World-Class Superstar
May 16, 2024

The new web app doesn’t fit on the screen properly.

Of course it doesn't. Sonos just doesn't seem to get it right. Their new app really sucks, the web app is superfluous (who in his right mind would ever want to control his Sonos system from outside his house...) and my music library and my playlists are nowhere to be seen.

Avid Contributor III
May 16, 2024

@jay house

Might it be the browser zoom settings, or larger font size you perhaps have put in place?

I’d tried that already thinking the same thing but makes no difference if I change it and it’s set to 100% anyway.

Avid Contributor III
May 16, 2024

The new web app doesn’t fit on the screen properly.

Of course it doesn't. Sonos just doesn't seem to get it right. Their new app really sucks, the web app is superfluous (who in his right mind would ever want to control his Sonos system from outside his house...) and my music library and my playlists are nowhere to be seen.

Oh agree 100%. It only makes sense as a fallback option running on one of the speakers locally to provide access from any device with a browser on your local network. Quite why they thought it necessary to put it in the cloud and provide out of home access to a home audio system that can only be heard when you’re in the home is anyone’s guess. 
 

I was just trying it out to see the new layout, at some point I’ll have to bite the bullet and downgrade to the new app as one of my speakers is already on a different software version to the rest so can no longer be used unless via Bluetooth and I have a feeling updating it will update the rest to the current version and thus force use of the new app. 

Lyricist I
May 16, 2024

This app update is TERRIBLE.  After investing thousands in this system, having my Home Theater comprised of only Sonos, and Sonos throughout my home, and about to invest more $for some additional connectivity in other rooms…  this app update makes me want to start all over again with a different product!

The system never recognizes the connected components on app launch.  I have to relaunch it multiple times before it starts to “see”.  And an even bigger frustration is that only 5-10% of the time, can I get my home theater to connect to both the Beam/Sub combo and my L/R rear speakers.  I have the rears set up as a pair, separate from the Beam/Sub, since I have difficulty hearing some dialogue and need the capability of adjusting the rears so that I can hear.

This was TERRIBLE change.  Not to mention extremely disappointing.  That’s all I have to say.