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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97132 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Lyricist I
May 15, 2024

What happened with Sonos?  I can live with the unfortunate removal of the lock screen status on my iPhone. And the fact that Sonos can’t seem to have an equalizer in place to avoid loud and soft play.  But, I absolutely despise the new app. Is there a way to go back to the classic version? My devices do not sync properly to the volume control.  Nor do they respond in time with the play/pause toggle. I work from home and listen to my music all day, but this is an issue unless I use one device at a time, and never hit pause.  This is so frustrating to me.  I’m too invested in my system to switch.  But they have gone down hill in so many areas.  

Lyricist I
May 15, 2024

Awful!  Downloaded new app two weeks ago and nothing but problems.  New and improved my ass. Changing volume on several speakers in different rooms has become quite the challenge. Anytime I want to change to a different streaming platform  the banner at tops says “something went wrong, try again “.  How many ffnn times must I try??  Have to delete app and then download app again and sign in a then able to change to different streaming platform. How FU is that.  No problem for the last two years when first purchased and started using and expanding my Sonos. Why did I download “new” app??  Calling customer service also a challenge trying to UNDERSTAND the person on the other line. Sonos has failed big time  

 


 

Enthusiast II
May 15, 2024

This update was the last straw for me. Years and years of using Sonos with thousands invested all while putting up with customer-hostile software updates. I’ve just purchased my first BluOS device and will be outfitting our cabin with that system.

I think many will follow…..

Lyricist I
May 15, 2024

Anytime I try to do anything ion the app it says “oops something went wrong”. Yeah me buying Sonos crap is where I went wrong.

Enthusiast I
May 15, 2024

This new app is HORRIBLE...Please bring back the previous version. Take this app off and start over. Why get rid of all the good from the old app and not improve on anything? PLEASE...PLEASE bring back the previous version...PLEASE. 

Enthusiast II
May 15, 2024

This new app is HORRIBLE...Please bring back the previous version. Take this app off and start over. Why get rid of all the good from the old app and not improve on anything? PLEASE...PLEASE bring back the previous version...PLEASE. 

I agree - the strategy of bringing in small pieces of functionality every now and then over some months is seriously flawed.

Enthusiast I
May 15, 2024

Is it just me, or can you NOT rearrange or add songs to an already existing queue on this new update? If so, how? If not… SONOS! FIX. THIS. IMMEDIATELY.!

This is my biggest complaint for the new app. SONOS totally took off the best features of the previous app that worked GREAT and added new features that make it harder to work with the system while still not editing playlists. They need to allow us to go back to the previous app. Then trash the new app and start over to IMPROVE not make worse, a new app...

Contributor I
May 15, 2024

The new app is worthless. It disable the capability to listen to locally stored music. WHY? This was a bad decision. If they can’t figure this out quick, I trash my speakers and go back to speakers with wires. So much for a good company.

Local Superstar
May 15, 2024

This update was the last straw for me. Years and years of using Sonos with thousands invested all while putting up with customer-hostile software updates. I’ve just purchased my first BluOS device and will be outfitting our cabin with that system.

I think many will follow…..

What bluos did you get? 

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Enthusiast II
May 15, 2024

...

Seriously. This would be like selling someone a car and then updating the operating system so that the steering wheels was controlled by AI instead of manual because there’s more profit there for the company.

...

 

Or more like: selling a family touring car and then in the hidden change it to be a one-seated car with a capacity to go only around the corner, having a service interval of 1 hour or 1 mile, whatever comes first. Air condition, parking assistant, etc., all ripped out in the night by the car seller - leaving that one seat in a close to useless car.

I could not help laughing when reading your text although there is not much to be laughed about when it comes to Sonos 2024. So thanks for this short moment, Jorwin