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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97130 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Trending Lyricist I
May 15, 2024

Well, after spending over an hour with the Sonos chat people last night about my Roam not connecting issue and them telling me it’s a modem issue and to call them tomorrow, I see that my Roam is connected this morning but only if I click the speaker in the “now playing” and then clicking view my system. On that screen I have all my speakers and the Roam is connected and working. The only issue is I can’t group speakers… lol

Choose any room in the slide-up ‘room-selector’ screen to first set a room as the Group co-ordinator and then either…

  1. Select the speakers icon next to the play/pause button to see the ‘group rooms’ screen
  2. Whilst in a rooms ‘Now Playing’ screen select the bottom centre ‘speakers’ icon to popup the group-rooms screen.

Then select rooms to group and select their volume level etc. See below screenshot (example) from my iPad Sonos controller App. YMMV slightly.

 

I can group rooms together but it won’t connect to the Roam. The Roam also won’t connect as the group coordinator. 
 

Now, if I click the speaker next to the play button, I then have the option to click “view system” which brings me all the rooms. From there, I pick the Roam. Plays fine. However, I can not add any other rooms to form a group. 

Trending Lyricist I
May 15, 2024

Well, after spending over an hour with the Sonos chat people last night about my Roam not connecting issue and them telling me it’s a modem issue and to call them tomorrow, I see that my Roam is connected this morning but only if I click the speaker in the “now playing” and then clicking view my system. On that screen I have all my speakers and the Roam is connected and working. The only issue is I can’t group speakers… lol

Choose any room in the slide-up ‘room-selector’ screen to first set a room as the Group co-ordinator and then either…

  1. Select the speakers icon next to the play/pause button to see the ‘group rooms’ screen
  2. Whilst in a rooms ‘Now Playing’ screen select the bottom centre ‘speakers’ icon to popup the group-rooms screen.

Then select rooms to group and select their volume level etc. See below screenshot (example) from my iPad Sonos controller App. YMMV slightly.

 

I can group rooms together but it won’t connect to the Roam. The Roam also won’t connect as the group coordinator. 
 

Now, if I click the speaker next to the play button, I then have the option to click “view system” which brings me all the rooms. From there, I pick the Roam. Plays fine. However, I can not add any other rooms to form a group. 

You’ll only see “view system” after a song has been playing a few seconds. 

Enthusiast II
May 15, 2024

Latest update for iPad now has alarms, but no sleep feature that I can find.

I just did a system update (using the update fintion in the new app itself) on my iPhone but still no Alarm function to be found… how did you manage?

Ken_Griffiths
May 15, 2024

@jlaviolet,

Is your Roam perhaps ‘isolated’ on one WiFi band and your other Sonos speakers either on SonosNet, or maybe a different WiFi  band? If so, consider trying them all running on your routers 2.4Ghz WiFi band and see if that resolves the matter - if you’re perhaps unsure how to resolve that you yourself, you might be best to first reproduce the issue, then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support via this LINK to discuss the matter in detail and see what the Staff can perhaps then suggest to help you resolve the matter.

Hope you can get it sorted. 👍

Ken_Griffiths
May 15, 2024

Latest update for iPad now has alarms, but no sleep feature that I can find.

I just did a system update (using the update fintion in the new app itself) on my iPhone but still no Alarm function to be found… how did you manage?

I have both Android and iOS controller devices and the Alarms are now present on both those platforms.

  1. Goto device App Store and install any new Sonos App updates.
  2. In App itself, check for any updates and install any firmware updates (if required)]
  3. Fully close the App (slide of screen) - it’s worth doing this twice with a short delay to ensure the App closes out of memory.
  4. In App select ‘Settings/System’ (cog icon top right in App). Then select ‘Manage’ and all being well the Alarms will be the list on screen.

Hope that assists.

Lyricist II
May 15, 2024

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

Hello all, since I installed the new app, the line-in imput I need to play vinyl records is not recognized anymore. Can’t play vinyls. Also, I can’t reconnect my Sonos radio, I get an error message which say that I should check my internet connection and retry later. Did it, didn’t help. Last but not least, from the new app, I can’t connect to my Sonos Stereo pair of two FIVE units. When I try to select that option I get an error message stating that there is a connection issue. When doing the same directly from another app such as Apple Music, I can connect to that pair without any problems. Anyone experiencing similar issues? Thanks 🙏🏻 a lot.

Trending Lyricist I
May 15, 2024

@jlaviolet,

Is your Roam perhaps ‘isolated’ on one WiFi band and your other Sonos speakers either on SonosNet, or maybe a different WiFi  band? If so, consider trying them all running on your routers 2.4Ghz WiFi band and see if that resolves the matter - if you’re perhaps unsure how to resolve that you yourself, you might be best to first reproduce the issue, then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support via this LINK to discuss the matter in detail and see what the Staff can perhaps then suggest to help you resolve the matter.

Hope you can get it sorted. 👍

How do I see which Wifi is a speaker on? Thanks. 

Trending Lyricist I
May 15, 2024

@jlaviolet,

Is your Roam perhaps ‘isolated’ on one WiFi band and your other Sonos speakers either on SonosNet, or maybe a different WiFi  band? If so, consider trying them all running on your routers 2.4Ghz WiFi band and see if that resolves the matter - if you’re perhaps unsure how to resolve that you yourself, you might be best to first reproduce the issue, then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support via this LINK to discuss the matter in detail and see what the Staff can perhaps then suggest to help you resolve the matter.

Hope you can get it sorted. 👍

How do I see which Wifi is a speaker on? Thanks. 

Never mind, found it. It’s on the same wifi. 

Bumper
May 15, 2024

Latest update for iPad now has alarms, but no sleep feature that I can find.

I just did a system update (using the update fintion in the new app itself) on my iPhone but still no Alarm function to be found… how did you manage?

Same problem here. The new system is buggy AF. But Double check your firmware is updated as well. You can try force quite the app a few times. Won’t come back for me but good luck to you 

Ken_Griffiths
May 15, 2024

@girwil, & @Bumper,

Not sure if it might work for you,  if not tried already,  perhaps try signing out/in on the App in the user Account Settings. There is also an option to reset the App in "Account Settings/App Preferences” and then connect the App back to the local system. 
 

Maybe that will resolve your issues.🤞