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Moves have failed me too many times to count. No more for me.

  • August 5, 2026
  • 3 replies
  • 40 views

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Why do my two moves fail time and time.again to work?  So I hold the button for five.seconds to turn it off.  Yet when I go to use it a week later the battery is half or more drained. When I try to set up Bluetooth in the  right sun it's impossible to see the blue led, but more frustrating is it's failure to be recognized as a device when trying to play music. Maybe the new moves have solved these problems but I don't think I'd risk that they have. No new moves for me.  Between the battery losing charge and the connection issues I'm done with this part of the Sonos system. 

Best answer by kdowling

Depending on how old your Moves are, and how many charging cycles they’ve been through, it may be that the batteries are near the end of their lifespan. There’s info here: Charging Sonos Move

Do you use the battery saver feature? Battery settings for portable Sonos products

And if you need to: Replace the battery in your Sonos Move or Move 2

3 replies

  • Answer
  • August 5, 2026

Depending on how old your Moves are, and how many charging cycles they’ve been through, it may be that the batteries are near the end of their lifespan. There’s info here: Charging Sonos Move

Do you use the battery saver feature? Battery settings for portable Sonos products

And if you need to: Replace the battery in your Sonos Move or Move 2


  • August 5, 2026

I have a Move and don’t have those problems with it. (Except bright sunlight). But, I downgraded it to S1 and leave it on the charging base when I’m not using it. So it’s never really off, and it always responds when I go to use it. Could be S1 vs S2, as far as discovery working well.


AjTrek1
  • August 5, 2026

Are you getting the notification noise (blup sound) when turning off your Move? If not then I suggest you disregard the Five (5) seconds procedure and listen for the confirmation sound that the Move is actually turned off.

However, even leaving the Move turned on shouldn’t drain as drastically as you say. Otherwise it could be a cycle issue that points to a battery EOL state or very close to it.