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Contributor I
December 14, 2023

Volume control using IOS app on iphone and ipad

  • December 14, 2023
  • 57 replies
  • 22880 views

Hi all - I just purchased a Move and pleased with the sound, but what I’m not too pleased about is the fact that it appears that I cannot control the volume of the Move when I play anything using the Sonos app. If I connect the phone to the Move with bluetooth I can indeed control the volume.

 

Is it just me, or does anyone else have the issue that they can’t control the volume when using the IOS Sonos app?

 

Appreciate any inputs as it’s very frustrating.

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57 replies

Trending Lyricist I
December 21, 2023

Agreed it’s not great, to be honest is Sonos made a small remote control available, that would go some way to improving the situation would it not? 

106rallye
December 21, 2023

Try the IKEA Dirigera. You’d need an IKEA bridge and remote.

Trending Lyricist I
December 21, 2023

Ok great, thanks 

Lyricist I
January 3, 2024

I must say, when companies are so protectionist it does tend to turn me off them. Seems like Apple want to create a monopoly, or as close to it as they can get legally. Does anyone know if it’s the same situation with android phones, or is this exclusively an Apple generated issue?

I'm using an Android phone and you can control sonos volume with hardware buttons even when you're not in the sonos app. It's pretty cool. I bought an iphone 13 mini today, and just discovered that i can't control volume with hardware button anymore. 

 

I got 6 sonos speakers... im so disappointed. It's going to be a nightmare

 

Airgetlam
January 3, 2024

Yep, it’s unfortunate that Apple forced this change. 

Bruce
Trending Lyricist I
January 3, 2024

The IKEA drigera option is unacceptably expensive and unnecessary

Lets not defend the shortcomings of what is pitched as a premium product and system which has no right in placing it's loyal committed customers in the middle of a technical dispute rather than finding a viable cost free solution........

106rallye
January 4, 2024

So who exactly has put “it's loyal committed customers in the middle of a technical dispute"? Sonos or Apple? Should Sonos really risk being kicked of the Apple App Store -which I understand Apple will do if you do not adhere to their demands?

Trending Lyricist I
January 4, 2024

……well, yes! 

Lyricist II
April 9, 2024

I have a very sensitive ear and can tell the slightest difference in music.  Sending music to the Move speaker from iPhone is nice.  However, sending music to Move from the Sonos app is stunning.  So, is it possible to change the volume on the iPhone before opening the Sonos app?  I just blew out my ears with volume at max and no way to turn it down.

 

By the way, what has happened to the antitrust laws?  

Senior Virtuoso
April 9, 2024

I have a very sensitive ear and can tell the slightest difference in music.  Sending music to the Move speaker from iPhone is nice.  However, sending music to Move from the Sonos app is stunning.  So, is it possible to change the volume on the iPhone before opening the Sonos app?  I just blew out my ears with volume at max and no way to turn it down.

 

By the way, what has happened to the antitrust laws?  

Something must have set max volume when it was last used? Why not open the app, set the volume to roughly what you want, start the music and fine-adjust the volume?