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Contributor I
April 1, 2024
Answered

Unable to get Move 2 to sync with other speakers. Any suggestions?

I can get source of audio to play on the Move 2.

I can get source of audio to play on any of the other speakers in the network (and with each other).

I can not get the source on the Move 2 to play/sync with the other speakers or vice versa.

 

Been through support for hours, returned the first Move 2 and new Move 2 is doing the same thing. Have rebooted system, reconnected network, etc.

 

Other things that may clarify:

I have two Sonos systems/networks -- one for home, one for work. This is my home system.

I have Play 3, Sonos One/SL, Sonos Beam, Sonos Sub, Sonos Symfonisk all on this system.

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Ken_Griffiths
April 1, 2024

I would also suggest checking for any Sonos updates too, as @bockersjv mentions. Also reboot the local router and if using any WiFi extenders/access points, switch those off and then test the grouping/playback again.

11 replies

Lyricist I
June 23, 2024

So I ran into this problem today… the same one, Move would work on its own, but would not connect or play with any other devices. I tried everything listed above, turning off, hard reset, system reset, etc. 

On my last efforts, I paused all music on all devices. I connect to the Move first, then added other speakers. Sure enough it kicked back on. Not sure if this will help others but I figure it’s worth posting.