Skip to main content
Contributor I
August 21, 2024
Question

switching on sonos move

Can anyone explain to me how to switch on my Sonos move . It’s cut out and won’t pair back up . 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Ken_Griffiths
August 21, 2024

If you’re referring to ‘powering on’ the Sonos Move, then one easy option is to return it to its (hopefully working) charger-loop linked to a power supply and it should power up… if not, try a USB-C PD certified power adapter. See below:

The power adapter must be USB PD (Power Delivery). For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current).

For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time. Anything less than 36W will not power, or charge Move.

Contributor I
August 21, 2024

That sounds very complicated- I’m just trying to get it switched on and playing the playlist I got on it . I think you might be referring to something more complicated than I’m looking at - thanks anyway. 

Ken_Griffiths
August 21, 2024

That sounds very complicated- I’m just trying to get it switched on and playing the playlist I got on it . I think you might be referring to something more complicated than I’m looking at - thanks anyway. 

It’s just providing the different ways the Move can be powered. Is the charger loop that is supplied with the Move not working then?

Senior Virtuoso
August 21, 2024

Can anyone explain to me how to switch on my Sonos move . It’s cut out and won’t pair back up . 

Have you tried the Power button, per the guide: https://www.sonos.com/en-us/guides/move