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Mike Ca
Contributor II
February 19, 2021

Speakers Disappearing

Speakers disappearing from system.  No longer visible within Sonos app nor within Spotify airplay, etc.  Yesterday, I noticed it on my Android phone. Today, its on my iphone. It’s not limited to a speaker type as it’s impacted my Play 5 Gen2’s, many Sonos One SLs, Sonos One and Move.  Still showing on Playbar and 1 one SL.  Was there a new product release?  My home lost power 6 days ago for an hour, but never had any issues in the days following.  Sonos tech, please advise.  

 

One other item to note, one the speakers no long showing up, actually still streams radio.  

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3 replies

Mike CaAuthor
Contributor II
February 19, 2021

Speakers just re-appeared.  Submitted diagnostics.  779106580

GuitarSuperstar
Lead Maestro
February 19, 2021

What router are you using? Have you rebooted your router since your power outage?

"Receive with simplicity everything that happens to you." - Rashi
Mike CaAuthor
Contributor II
February 19, 2021

I have not rebooted.   I have the Unifi security gateway, have the ATT router in passthrough mode.

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