sonos’s roam warranty question

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hi my name is Adam. I recently got a new speaker. The Sonos Roam SL and I know it has warranty, but I think I accidentally purchased the warranty the extended warranty early. Can I cancel it and re-purchase it again or do I have to be buying a new device and then pay for the new one

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Corry PAnswer

Sonos Staff

Hi @AmazingAdam

Welcome to the Sonos Community!

Extended Warranties are supposed to be purchased at the same time as the purchase of a device - I don’t think you have anything to worry about.

For example, we offer extended warranties (to US and Canada customers) on devices sold directly from our website, but the opportunity to do so after the sale only lasts for 30 days from registration, for Portable products. For other products, it is 120 days.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

106rallye

Did you buy this speaker from Sonos themselves? Because the One SL has not been produced for a at least a year.

A

AmazingAdamAuthor

Contributor I

No from Best Buy