Sonos Roam won't switch on

2 replies
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Hi, my Roam is one-year old, I cannot switch it on anymore. It’s supposed to be charged, when I charge it, the orange LED is on for 5 seconds, but nothing happens when I press the button on the back to switch it on (no sound, no white LED on the front). Any idea what’s happening?

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Corry PAnswer

Sonos Staff

Hi @RolandM

Thanks for your post!

If holding the power button on the back of the Roam for approximately 15 seconds does not help matters, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry PAnswer

Sonos Staff

Hi @RolandM

Thanks for your post!

If holding the power button on the back of the Roam for approximately 15 seconds does not help matters, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

R

RolandMAuthor

Trending Lyricist I

Hi, my SONOS Roam came back to life, suddenly, and seems to be working just fine again. Not sure what happened, I may have been holding the power button long enough…

Thanks,

Roland

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