Answered

Sonos roam/sonos S2

  • 11 January 2024
  • 4 replies
  • 67 views

How do i update my sonos roam so it can be used with sonos S2 app ? All i get is that its not registered an do cant update remove or get it back on the network. I keep seeing they tell me to open S1 and reset it from there, but when i open S1 app i just get told to open S2 app were i cant do anything about it. 

I can connec it to Spotify or any other app. 

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Best answer by GuitarSuperstar 11 January 2024, 19:46

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4 replies

The Roam is S2 only, so there is no need to upgrade it to S2.  Is the Roam not showing in your S2 app?  Is it a new Roam, or has it been on your system before?  Do you have any other Sonos devices on your S2 system?

Userlevel 7

The Roam is only compatible with the S2 app. 
 

Reset the Roam by following the steps in this article:

https://support.sonos.com/en-us/article/reset-your-sonos-product
 

Then set up the Roam using the S2 app:

https://support.sonos.com/en-us/article/set-up-your-sonos-roam

Thanks The reset and setup worked is now back on my system

Userlevel 7

Never Mind 😉