Contributor I

sonos roam orange light not switching on

4 replies
1703 views

New sonos Roam, hardly used it yet. Charged it up, came to use it properly and would not switch on. Assume no charge. Plugged into Apple usb c charger so plenty of charging capacity. All I have is a full orange light. Cannot switch on and the app can’t see it? Is this a fault or am I just being an idiot? (Be kind) :-). Also note when I unplug the device I get a flashing orange light? That suggests overheating? But that can’t be it’s not been used!! When I first got it, I synced up to my app played a couple of tunes etc, so this is not a first time install it did work.

Sonos Roam

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Ken_Griffiths

Can you perhaps post an image showing the power-output details on the charger.

E

edor1

Lyricist I

I'm having the exact same issue....Sonos Roam less then 3 weeks old and only used once.

Went out of town for a week and left unplugged. When I came back, unit was unresponsive when I tried to power on, so I plugged in to charge. Immediately got the solid orange light..changing to blinking orange when I unplug.

I've tried on 2.4A and 4.2A blocks.

Ken_Griffiths

I'm having the exact same issue....Sonos Roam less then 3 weeks old and only used once.

Went out of town for a week and left unplugged. When I came back, unit was unresponsive when I tried to power on, so I plugged in to charge. Immediately got the solid orange light..changing to blinking orange when I unplug.

I've tried on 2.4A and 4.2A blocks.

You will likely need to leave the Roam on charge for about 20 mins+ with the 5v/2.4A charger to get the device to show - so try that. I think the 4.2A block is a little too high power-output to use.

E

edor1

Lyricist I

Jeez, if sonos was going to make the charging so delicate...they probably should have included a block.

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