Answered

Sonos Roam keeps playing an alarm which has been deleted

  • 20 March 2023
  • 3 replies
  • 87 views

I have a lovely Roam which “roams about” in the house.

At one point it was a sleep/wake speaker in my daughters room.

Now it’s a Roam Bluetooth speaker for the TV, when sound needs to be mobil.

 

The Issue is that the wake alarm i’ve set for my daughter keeps playing the same time every morning.

This is regardless of it being in Bluetooth mode.

It started when the speaker was moved and therefore renamed.

 

I’ve tried to create a new alarm at the same time, which haven’t helped.

I’ve tried to rename the Roam, remove it from my Sonos System - and re-add.

Only thing i have left to do, is to dele the Apple playlist it was set to play, back then.

 

Have any one else experienced this?

 

Please help.

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Best answer by jensbast 22 March 2023, 08:32

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3 replies

Userlevel 7
Badge +18

Hi @jensbast 

Welcome to the Sonos Community!

I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

Thanks Corry 

I got a hold of a sublime supporter Loan C - even in Danish.

 

There was nothing wrong.

Turns out an old “Rise and Shine” alarm was set in the IKEA-app, which i hardly never use.

 

SOLUTION: Stop mixing every smart-app you have.

Userlevel 7
Badge +18

Hi @jensbast 

Thanks for updating the thread!

Glad to hear you solved the issue.