Skip to main content
Answered

Sonos Roam is DEAD

  • August 17, 2025
  • 5 replies
  • 166 views

Ive tried everything - hold power for 20 sec - hold play - press & release power hold on for ever

ALL YOUTUBE VEDIOS

NOTHING 

while charging there is an orange light.

Do I need a funeral?

Best answer by Airgetlam

Hard to tell. I’d certainly suggest a call to Sonos Support to discuss it.

5 replies

Airgetlam
  • 44823 replies
  • Answer
  • August 17, 2025

Hard to tell. I’d certainly suggest a call to Sonos Support to discuss it.


  • Author
  • Contributor I
  • 2 replies
  • August 18, 2025

we tried it with chat support and they have agreed to replace it. Thats the Sonos I know been a user more than 20 years


  • Lyricist I
  • 2 replies
  • September 16, 2025

I’ve had the same issue. Worked for a month and has been dead ever since. 


  • Author
  • Contributor I
  • 2 replies
  • September 16, 2025

Hey reach out to customer service they replaced mine for FREE even after more than 2 years

Sonos is the BEST


Forum|alt.badge.img+19
  • Senior Virtuoso
  • 6209 replies
  • September 16, 2025

I’ve had the same issue. Worked for a month and has been dead ever since. 



Any manufacturer (not just Sonos) would replace a faulty item that failed after such a short space of time. Call Sonos customer support.