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Contributor I
August 17, 2025
Answered

Sonos Roam is DEAD

Ive tried everything - hold power for 20 sec - hold play - press & release power hold on for ever

ALL YOUTUBE VEDIOS

NOTHING 

while charging there is an orange light.

Do I need a funeral?

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Airgetlam
AirgetlamAnswer
August 17, 2025

Hard to tell. I’d certainly suggest a call to Sonos Support to discuss it.

Bruce

5 replies

Airgetlam
AirgetlamAnswer
August 17, 2025

Hard to tell. I’d certainly suggest a call to Sonos Support to discuss it.

Bruce
Contributor I
August 18, 2025

we tried it with chat support and they have agreed to replace it. Thats the Sonos I know been a user more than 20 years

Lyricist I
September 16, 2025

I’ve had the same issue. Worked for a month and has been dead ever since. 

Contributor I
September 16, 2025

Hey reach out to customer service they replaced mine for FREE even after more than 2 years

Sonos is the BEST

Senior Virtuoso
September 16, 2025

I’ve had the same issue. Worked for a month and has been dead ever since. 



Any manufacturer (not just Sonos) would replace a faulty item that failed after such a short space of time. Call Sonos customer support.