Sonos Roam flashing red light on charging base

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I noticed this morning the battery was low on the Roam (amber status light), so placed it on the Sonos charging base. Just noticed the base itself has a flashing red light on front.

Does anyone know what this means please?

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James L.Answer

Retired Community Staff

Definitely red, can tell next to the amber light on the Sonos.

Also I've now fished the plug out of the cabinet, it's what appears to be an Apple Watch or iPhone (folding) rather than multi. I've swapped in an Anker PowerPoint 5 until I can retrieve the Sonos one from storage.

Thanks for the fast reply!

Some older iPhone chargers are not strong enough to effectively charge Roam, either via USB-C or attached to a wireless charger, so that is likely what was causing it here; either that or a misaligned Roam.

I’m glad that it’s red, since that indicates a temporary issue while charging. An amber light could potentially mean a hardware fault with the charger so I’m glad it’s not that.

The Anker PowerPoint 5 is definitely strong enough to charge Roam so you shouldn’t have issues with that one, or indeed the Sonos charging plug that came with the charging pad.

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James L.

Retired Community Staff

Hi James

Tested further yesterday by depleting the Roam battery as low as possible (until it’s low battery indicator appeared), then placing on the charger using a more powerful power supply. I didn’t see any flashing indicator on the charging base, so it appears that was the cause.

Thanks again for your help on this.

Great, thanks for letting me know! :slight_smile:

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Pede67

Contributor I

I am having the exact same problem. I’m using the Roam in my kitchen and the LED in the wireless charge is red. At lot. I am using the original charger (2.1A 10.5W) that came with the wireless charger.

When the Roam is almost depleted, the red light appears. When I charge it via USB-C and another charger first the red light disapears. I have a sneaking suspicion the included charger is not powerful enough.

Or can anyone correct me?

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