sonos roam dead

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Sonos Roam 2. second time dead now. Last time I had help from SonoS Service, thank you, great service👍. It happens again. Tried out Standard reboot, forced restart and factory settings. Nothing works. Status at the time is red light while charging and nothing else. Any ideas?

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Corry PAnswer

Sonos Staff

Hi @HaBAS

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with your second Roam.

As before, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

F

Flav1

Lyricist I

Bonjour j'ai exactement le même souci le reboot ne fonctionne pas je ne sais pas quoi faire non plus

Moderator edit:
Google Translate-

Hello, I have exactly the same problem, the reboot doesn't work, I don't know what to do either.