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GaryBosomworth
Contributor I
April 19, 2021
Answered

Sonos Roam connect to Bluetooth

I am having trouble connecting via Bluetooth to my phone

When pressing and holding the power button the Roam switches itself off before the blue flashing light appears

Has anyone got any tips on how to do this I have followed the online instructions

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    shfawaz
    shfawazAnswer
    Prominent Collaborator I
    April 22, 2021

    Well, that was easy. Checked for a system update, one was available, downloaded. Bluetooth WORKS!

    "I alway listen to my music intravenously"
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    18 replies

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    laconic
    Enthusiast II
    April 21, 2021

    I have Sonos 1 so cant work on that...have tried unsuccessfully to set up new account on S2 app but keeps on pushing back to S1.

    My purpose in getting Roam was to use with bluetooth without ap!!! ..and also to look at upgrading which I will not be doing any time soon based on this experience!!!

    I had this problem. Make sure you’re selecting set up a new network right at the beginning of the process in the S2 app. 

    shfawaz
    shfawaz
    Prominent Collaborator I
    April 22, 2021

    I’m having the same exact bluetooth pairing problem. I can never get the bluetooth blue pairing light to ever come on, even though when I press the power button, I get the button press acknowledgment tone (1) then the triple-whistle tone (2) which I assume is the bluetooth pairing tone, then, a few more seconds of holding button, I get the power-off triple-tone. At no point do I see the white light turn blue. I’ve tried this with music playing from my S2 Sonos App. With the music paused. With the charging cable attached and detached. Works perfectly with the Sonos App, but I need bluetooth connectivity.  HELP!

    "I alway listen to my music intravenously"
    shfawaz
    shfawazAnswer
    Prominent Collaborator I
    April 22, 2021

    Well, that was easy. Checked for a system update, one was available, downloaded. Bluetooth WORKS!

    "I alway listen to my music intravenously"
      GaryBosomworthAuthor
      Contributor I
      April 23, 2021

      Software update!!!

      Thank you shfawaz

      If only Sonos Technical support suggested that when I contacted them, if I was a synic I would say “I wonder how new this update is, shipping product without is is pretty poor” but as I am not….

       

       

        Damonh
        Lyricist I
        April 23, 2021

        I cannot connect to this device. What are the product team doing there? I paired and used it a week ago when it arrived. Now it has a permanent orange light, the app can’t connect to it, I can’t change the colour or even turn it off. 

        Corry P
        Corry P
        Sonos Staff
        April 26, 2021

        @Damonh 

        I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

        "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        NinaLikesMusic
        Contributor I
        June 9, 2021

        I”m having the same issue trying to BT pair this to another device while I’m traveling. It’s set up and connected to my iPhone via BT but I want to connect it to my iPad and I can ‘t get the flashing blue lights to come up. It turns off after the 2nd chime. How do I connect this to another device??

        Airgetlam
        Airgetlam
        June 9, 2021

        Turn off Bluetooth on your phone first. The Roam is likely connecting to that as the ‘first available device’. 

        Bruce
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