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gcharlesw
Contributor I
November 18, 2021

Sonos Roam battery draining when fully turned off

Is there something wrong with my Roam? I fully turn my Roam off after use (hold button in for 5 seconds until extended sound plays). However when I then went to use it, the battery had drained significantly and needed to be charged before use. So, I decided to run a test: 4 weeks ago I fully turned Roam off. 2 weeks later turned it on 
and battery at 100% - great. 2 weeks later battery now at just 95%??

is this normal?

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7 replies

el rubio
el rubio
November 18, 2021

hi @gcharlesw does the Roam show in your Sonos App with the battery percentage? If so, it is not completely switched off.

 
salu2.eu
gcharleswAuthor
Contributor I
November 18, 2021

No it does not show in the app with a battery percentage. To be clear, I should also add that I turned the Roam off again (fully) after the intital 2 week test period, so it had been completely off when I restarted it after 4 weeks and got the 95% battery reading.

el rubio
el rubio
November 18, 2021

interesting, I have stored the Roam for a couple of days in a drawer (wrapped in the black pouch) and will observe if it is loosing battery power

 
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AjTrek1
AjTrek1
November 18, 2021

5% battery drain in 4weeks is not a number to be alarmed about IMO. Below is copied from the FAQ’s for Roam. The last highlighted phrase is key. Meaning the Battery will eventually drain.:frowning2:

What is the battery life of Roam?

Roam offers up to 10 hours of continuous playback on a single charge when listening at moderate volumes. When not in use, Roam switches to sleep mode to conserve power, and the battery can last up to 10 days.

Together Everyone Achieves More = T.E.A.M.
GuitarSuperstar
Lead Maestro
November 18, 2021

Losing 1%-2% of battery per day while the Roam is completely shut off is completely normal. So the fact that you only lost 5% of battery in two weeks is actually good.

"Receive with simplicity everything that happens to you." - Rashi
el rubio
el rubio
November 19, 2021

beware also for the S2 Version 13.4 upgrade where I noticed it had disabled the Battery Saver option

 
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gcharleswAuthor
Contributor I
December 2, 2021

Ok, another update …

now 6 weeks after turning off and battery at 84%.

Any thoughts?

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