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Trending Lyricist I
February 6, 2021

Sonos One will not play one particular album

Hi! I have a Sonos One (Gen 2) that is refusing to play the songs from a particular album that I recently uploaded into my Apple Music Library (so it is playing from cloud). All other Sonos devices (1 x Playbar, 5 x SLs, A Play:5 Gen 2, a Move and a Port) play the songs fine. The One was originally in a Stereo pair with an SL but when I remove the stereo pair, the SL plays the songs fine. It is just this One (non-SL)!

 

I keep getting the encoding error message, when trying to play these songs on the One:

 



I have factory reset, but to no avail? Any suggestions?

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11 replies

AffraeAuthor
Trending Lyricist I
February 9, 2021

For those that are wondering, Not all of my music sources from the original CD.

I do have tracks in my library that are added via the Apple Music subscription and I am concerned that at some stage they may not play. These tracks are not available via the Music Library option, which shows content I placed in that library, not added via Apple Music subscription.