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Answered

Sonos Move wont connect now

  • September 29, 2024
  • 4 replies
  • 150 views

Can’t get Sonos Move to connect. Just blinking orange and white. Won’t go to green. 

Best answer by UKMedia

There a few reasons that cause this: https://support.sonos.com/en-gb/article/sonos-led-lights  Has this device been factory reset?  Has the Move ever connected?

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4 replies

UKMedia
  • Answer
  • September 29, 2024

There a few reasons that cause this: https://support.sonos.com/en-gb/article/sonos-led-lights  Has this device been factory reset?  Has the Move ever connected?


  • Author
  • Contributor I
  • October 3, 2024

Yes, I did try the factory reset, to no avail.  I’ve used this speaker for 2 years without issues until now.  One day it was just blinking white and I could get it to white and Orange, but no further.  


  • Author
  • Contributor I
  • October 3, 2024

Additional info.  I have other Sonos speakers that are working just fine.  They are used with Beam for surround sound for tv.  The Move is used by itself in a separate room. 


UKMedia
  • October 4, 2024

Additional info.  I have other Sonos speakers that are working just fine.  They are used with Beam for surround sound for tv.  The Move is used by itself in a separate room. 

In that case I suggest that you call Sonos technical support, they have a lot more diagnostic tools available to them.