Contributor I

Sonos Move problem with account linking

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Hi!
i have a problem with my Sonos Move. I try to connect my Sonos Move but when it comes to “linking the system to your account”, Nothing Happens. it keeps loading but nothing happens, i tried everything my nothing works, does someone have any idea?

linking
Sonos Move

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Ken_Griffiths

Is this a new/used device that is being added to an existing Sonos system, or are you creating a new system? Are you using the S1 or S2 App?

Are the system and controller requirements met, as mentioned in these two links:

https://support.sonos.com/s/article/4875
https://support.sonos.com/s/article/126

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