Hey,
I have been having issues with my Sonos Roam for a while now as it hasn’t showed up as an available unit when I listen to music for a while now. I always ignored it and just listened to music from my laptop but today I wanted to fix this issue.
I was unable to login to my account using the same email where I get the newsletter, the app would always tell me to try again as something went wrong. I googled and read someone suggest checking the sonos settings and allowing sonos to connect via local network after having changed to a new phone. Finally, I could log in but now the next issue is that Sonos will only accept my flatmates mail address as a log in option because her account is connected to the network I believe (she has two sonos devices but on a different floor). Is there a way to fix this?
I probably haven’t explained myself very well but perhaps someone understands.
All I want is to listen to music like I was able to in the beginning 😥
Best answer by Corry P
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