I’m a heavily invested long term user of Sonos and contemplating the trade up program to bring my system to S2 compatibility. However I’m pretty concerned by what seems to be widespread issues around the S2 controller stability, with so many users reporting connectivity issues after moving from S1 to S2.
I was hoping this might be early teething issues with the S2 app, but after reading recent reviews on the apple App Store (as recent as this week) it seems the same issues are still present and quite widespread. Specifically the issues I’m referring to are where the S2 controller/app fails to find the Sonos system, speakers drop off, random disconnection issues and delays when pausing/skipping tracks. I see that Sonos support seem to be in complete denial of these issues blaming the user’s network/environment, but completely ignoring the fact the problems started immediately after switching from S1 to S2.
Can fellow community members comment on their experience with S2, specifically those that have taken the jump from S1 to S2 (Good & Bad). I’ll be severely pi$$ed if after handing over hard earned cash to bring my system up to date that I’ll go backwards in the process!
For info my setup consists of Boost / (Office) Beam + pair of Play:1s / (Bedroom) pair of Symfonisk lamps / (Kitchen) Play:3 + Move (for kitchen or mobile) / (Dining Room) Play:5 (Gen 1) + Sub / (Lounge) ZP80. I’m looking to trade up the Play:5 to a Five and ZP80 to Port.
Thanks for any input!