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Just bought a roam yesterday. I’m having issues with the Wi-Fi not connecting and the device not being recognized by my phone app. I literally have to reset my router anytime I wanna use it…

 

Also, as an aside, the power button sucks and it sucks that it’s combined with the Bluetooth pairing. 
 

Think I might return the device. 

You might be experiencing WiFi interference. What router are you using?

Read more here:
https://support.sonos.com/s/article/3286?language=en_US

 

ROAM BUTTON FUNCTIONS:

Press the button - Puts Roam into sleep mode/wakes Roam from sleep mode/powers on Roam

Press and hold button until you hear a second tone and the LED light flashes blue - Puts Roam in Bluetooth pairing mode

Press and hold button for 5 seconds until you hear a chime - Powers off Roam completely


If in the UK (your profile doesn’t say) then

 


I have this router D-Link Smart AC2600