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Roam not waking

  • April 26, 2021
  • 2 replies
  • 80 views

74tattoo
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My Roam is not waking up. When i recieved it i set up my Roam and tested it. After a while i tried to start it again and it wouldnt. It just showed as not connected in the App. And nothing i have tried with the Sonos help page helps. And now it dosent appear in app either. Any suggestions?? 

🤔🤔

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2 replies

Will the Roam charge?


Ken_Griffiths

Perhaps check the power output of the charger you are using? The minimum requirements are 5v/1.5A (7.5w), but I would personally recommend using a 2A or 3A charger (10w-15w).