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Contributor I
October 20, 2024
Answered

Roam not connecting to Ray to play TV sound

i have managed to have my Roam speak connected to my Ray Soundbar for the past 18 months or more, this week I took the room speak away with me and connected to another network. 

Since coming home I reconnected my Roam speaker and it’s not on the app anymore however my RAY and SUB are connected and playing TV sounds. 

The roam will only play dual music via Spotify with the Ray, and still wont show as a solo ‘Roam’ device on the app. 

I have spent the last 3 days trying to work it out….. Any help or advice would be greatly appreciated!

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DollywopAnswer
Contributor I
October 20, 2024

I have just found out I have’t been Factory resetting it properly!! 

Everything is now working correctly 

Thank you everyone!

11 replies

DollywopAuthorAnswer
Contributor I
October 20, 2024

I have just found out I have’t been Factory resetting it properly!! 

Everything is now working correctly 

Thank you everyone!